I never thought such raw negative emotion could be the result of a trip to Culvers, nor that pain could be so carelessly inflicted by employees, all in the name of control!! My Son & I have a tradition of letting the woes & stress of our trips to Chandler to see his doctor melt away in our mouths with a classic strawberry blueberry vanilla concrete shared between us. This particular evening, we arrived later than usual. Being the last car in line, my anxiety rose as I saw the clock strike 10 simultaneously as the patron 2 cars ahead of us.was passed his concrete.
As the dreaded replay of the nightmare that had been rehearsing in my mind came true, I hear a young man's voice say that they are closed.
Seeing what little life left in my son's face drain, and be replaced with the melancholic apathy so cruelly standard for him filled me with courage- and I made a humble request. I asked him, Sir, I know it is is moments too late; but would you please consider putting a Tiny bit of concrete into a water cup for us? He started to say yes before a slight commotion & young girls voice took over.
Not only was she rude- but it seemed a great pleasure for her, apparently a manager, to let this poisonius vitriol out, for some reason acceptable so long as she thought it only me & knew not of my son.
Of the years that we have been coming here, We have been in line at 10 before and never ever has this happened. I asked why she could not just put a little into a water cup- First she said it was the computers being down. When I objected she quickly pivoted into the unthinkable. Deceipt, and lies. Still only moments after seeing her hand that concrete to that customer two cars ahead, She tells me that they have put away in the machine. And it is impossible to get back out. When only seconds before. They were filling orders.
I wish her the best And all the other employees have always been phenomenal. What is sad situation? Or presumptions on her part that could lead to such behavior,i do not know and I will not pretend to. Nor will I judge her. This is up to god.
Our church has all agreed to stop attending this Culver's. We still struggle advocate for this company. And will try that out of our way to visit other locations when we can. My son looks like he is going into live. Timer and I pray that nothing in his adult life makes him feel as helpless as I did that night..
Sometimes I think,if only I had asked differently,or gone out of my way to have been kinder,. Could I have achieved a different result? Things like this show me how extensive a radius of butterfly effects reaches out from every single little action we take in life and have been nice,or conversely. , being mean,can truly destroy or make somebody's Night and even entire life because we never know when it...
Read moreWe came with a big group of people, children and adults, and there were something for everybody. We got burgers, fries, chicken strips, buffalo strips, cheese, curds, custard root beer and Culver sauce. They have cute little plushy‘s of a cheese curd, and an ice cream them indoor and outdoor seating Places for families. The food was fresh and good and the custard absolutely delicious. They make it fresh daily and they have a flavor of the day. The fresh strawberries was such a treat most places give you that gross strawberry syrup, but not Culver’s. We liked it so much that we came back the second day while we were there on vacation with another large group 10 out of 10 would totally recommend this location. I don’t recommend the Buffalo strips they weren’t as good as the actual chicken strips, the Culver’s sauce, everybody loves and the cheese sauce is a must try the cheese curds are one of the best a must try. I got a little custard plushy and he got to ride in the windshield on the way home if you’re in town and you’ve never tried Culver’s you should definitely try Culver’s. The location is clean. The staff is friendly and the bathrooms don’t stink....
Read moreHad the most amazing grilled chicken sandwich and strawberry ice last night 8:15pm Thursday June 11th! That crew was on fire! Can't say enough good things about that dinner shift. The boys that brought our food out to our truck were so kind and funny. LOVE THAT! Made our night. Random acts of kindness. They even asked if we needed condiments and ran back in for ranch and ketchup. Great service boys. It was so hot last night and these kids were wearing masks running in and out to deliver food to customers. There were NINE cars ahead of us when we pulled up and when we pulled out there were NINE or more behind us. The line moved fast. Teamwork!! They did a great job last night! ALL of them. We bought food for seven family members and EVERY meal was fantastic! Better than any other location we've been to. Glad our new house is in the neighborhood because we'll be supporting this location for sure! Five stars and two thumbs up guys! I sure hope those runners are getting paid well!!!!! Outstanding! Thank you!!!!!! You guys...
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