Crisp and Green — Restaurant in Chanhassen

** I had to update my rating because I just was so excited to go again today 12/8 for the date night smoothie, I was late & it tasted like dirty water (I mean really bad) so I was like okay maybe my fault (even though it shouldn’t taste that bad still) & ordered another one, changed to oatmilk incase it would improve, nope still taste like dirty water and I can not pinpoint what it is but it’s so bad I can’t eat it. Really honestly disappointed at this point. ONE PERSON the guy on Dec 6 with tattoo right arm has been the only to make it how it’s supposed to be made in the last 10 times I’ve gone…. I’m giving up. Crisp & Green apparently is going down the drain.

FINALLY. I was really let down the last 5 times or more from the Eden Prairie location, I didn't know this Chanhassen location was here until now and the smoothie was perfect, the bowl was perfect, it tasted exactly how I would expect it to, the reason I became obsessed with C&G in the first place! I had the delicious pieces of dates in my smoothie which you expect when you order the Date Night! (This is coming from someone who has been getting C&G for years now and always orders the same thing - Date Night smoothie & Fiesta Bowl)

Everyone who was working here at Dec 6th around 11:30am deserves a raise. Especially the tall person with the tattooed right arm who made...

I’ve held off on submitting a review given the 7-8 times we’ve had issues, but today was the final straw. Placed an online order at 5:05 pm, promised to be ready at 5:25 pm. Show up at 5:29 pm, not ready, no big deal. Asked what my name was around 5:30, told them, and they said they were making it “right now”. What happened over the next 25 minutes was pure insanity- I watched 10 customers walk in, place brand new orders, check out, and leave with their orders, while mine STILL had not been started. I was asked FIVE times over those 25 minutes what my name was, and assured my order “was next”. There were 5 others in my exact situation, all of us getting lapped by customers who placed their orders 30+ minutes after ours. Absolutely a joke. The excuse given? That they were down 2 people. Honestly, that I can understand, and being behind is ok as long as staff seems to care. But my point that I made multiple times was that there were new orders, at least 10, being put in after our orders and walking out with their food before ours. That’s not an issue of being down 2 people, that’s a management issue. Avoid at all costs, or have exactly zero plans for an hour after you place your order. I finally left, salad on...

Unfortunately after 8 pm this place is non-functional. The entire staff is working to close the restaurant and go home, and not serve customers. The chance of being able to place an online order on the app or DoorDash is minimal (folks set the store to closed at or before 8 pm when the store closes at 9), when you go in, one person is working and tonight in this case, the wait was 15-20 minutes to get anyone to make a salad. One guy was tied up at the register, and must have been making old door dash orders (ones that came in before 8). I gave up and left. Absolutely pathetic. They have plenty of excuses though, mostly leadership changes, etc. in my opinion if getting the store ready to close by 9, that means staff should get paid and leave at 9:30 or 10, and focus on customers, and do the closing procedures after the doors are locked. Weird to have them put the food away at 8:30-8:45 when the restaurant is open. Basically as soon as the restaurant closes at 9, staff also leave. Makes 0 sense. My entire point is avoid this place after 8:10….just assume it’s closed....