Punjabi By Nature — Restaurant in Chantilly

PLEASE READ THIS FOR PUBLIC SAFETY

This has been the singularly WORST dining experience for me, as far back as EVER. This place should be shut down. The food is deplorable, the service is nonexistent and the selling of products under the Punjabi name is a fraud. I went there today with my family after a fun morning, hoping to have a cultural rewind to desi lunches filled with buttery parathas and hot chhole with flavorful tandoori. Masala chai has to start this fantasy lunch right? They said they were “out of masala.” No big deal, we order regular chai but it comes out (after an eternity) in a paper cup, cold, smelling of turned cooking oil. We cannot drink it. Then comes the chhole bhature. There are probably prison dishes which taste better than this. The samosa chat was literally the same chhole smeared on a sorry looking samosa. Did I mention everything was cold? The parathas were cold, thin, soggy, with filling that I couldn’t even recognize (I had asked for an aloo paratha). The chicken tandoori was boiled chicken with a smattering of tandoori masala rubbed on top. This is a particularly difficult thing to do, spoil the taste and texture of meat with such aplomb. The paneer smelled vinegar-y and was consistent with the theme of the lunch-cold and tasteless. We did complain about the chai while waiting for the food and they did bring us a second cup each, which was more palatable but we couldn’t bring ourselves to complain about the food. We really felt that a public safety advisory needs to be posted outside this hopeless kitchen. If they had any shame, they’d call me to apologize to my family and refund us fully. Are there examples of suing a restaurant for emotional trauma? They not only spoilt our entire morning but we had to look for hajmola to get the wretched taste out of our mouths. Got home to devour some oranges to do so finally. I have no doubt that the sanitation in the back kitchen is deplorable, extrapolating from the strong spoilt oil taste we had in everything. This I do not have proof for but if I were a betting man, I would bet my house on it. The pictures uploaded were taken in my kitchen because I could not stand there a minute more than I needed to!! I wouldn’t go there to eat even if I was paid to do so by a cooking show or reality tv. One star is unfortunately the minimum I can click here otherwise it would have been very different. PLEASE AVOID IF YOU CARE FOR YOUR HEALTH...

The first challenge was finding the place. Nowhere on the website does it mention it's located inside the Lotte Plaza market.

Getting past that hurdle, the first thing that you notice entering the Lotte Plaza is the smell. Extremely off-putting.

The restaurant is over on the side in the "food court" with another food provider. We walk up and the attendant had to turn on the monitors with the menus.

We ordered the Samosa for an appetizer, with the Chicken Tikka Masala and Dal Makhani with a side of garlic naan.

Most of the food was presented quickly at the counter, except for the Samosa which they were still "cooking".

As many have indicated, the amount of food supplied is not tremendous, especially for the pricing, but for my wife and I, it was adequate.

A bit later, the Samosa wsd available for pick up. Nothing is brought to the table.

The chicken and the Dal were actually quite good. We got them medium spicy, but the food was not at all spicy and would likely choose hot next time. Both my wife and I noticed that the chicken had an odd texture. Made us wonder about it's freshness.

The naan was frankly, pathetic. Three small pieces, served cold with minced garlic on top.

Don't understand about cooking the Samosa as they too were served cold.

As some have mentioned, it doesn't look like the cleanest placen in the world.

So, a less than positive experience all in all. Just the smell in the marketplace would be enough to keep is from coming back.

We will try the Leesburg store as that send to be a real restaurant setting as opposed to a food court. It's about the same distance from the house.

Not...

Worst Indian Food Ever in United States and HORRIBLE Customer Service. I had heard a lot about this place. Recently on November 11th 2021, I ordered 1.Paneer kathi Roll 2.Chole Bature 3.Hakka Noodles. Chole Bature- Chole was smelly and Batura was soaked in oil and felt like my mouth is full of spoiled oil.(when asked to owner her words were...hum ji batura aise hi banate hain.) Seriously!!! She was very proud of serving this type of Bhatura from last 13+ years.

Paneer kathi roll- Paneer inside the roll was so sour.(when asked to owner... her words were ''Neembu zyada dal gaya hoga'")

Hakka Noodles- It was Soy sauce Noodles or my child named it as Black Noodles.(when asked to owner..her words were.. "hum noodles Soy Sauce mein hi banate hain". Does that mean she use only Soy sauce and no other sauce??) TASTELESS BLACK NOODLES - Order it if you want to drink soya sauce.

I mean we always think that if one thing is not good may be the other would be better. Thinking that we ordered 3 items and it was a complete waste of $50 and no value for your money. At last we had to order pizza again to fill our tummy. This is the first and the last time I went to this Restaurant and would really warn everyone to NEVER EVER to go there or PICK...