Mango Tree Thai Cafe — Restaurant in Charleston

First thing the food was SOOOOO GOOD!!! Then once we got past the appetizer we ordered which was the (A) sampler platter. It has the crab cheese, spring rolls and curry poppers!!! Definitely worth the price and the sauce that accompanies it is even greater. The thing that meant the most to us was the SERVICE. I've never had a server much less one of the owners come over to the table and be so compassionate and friendly and ensure we would be happy with our order. I cant remember her name but her husband is the owner and she literally made sure that we knew what we were ordering and took her time to explain the levels of spice and hotness when we ordered. She then explained how she didn't want us to waste our money and not be satisfied with the dish if it was too spicy. Truly and honestly the BEST SERVICE I've ever had. She then decided she would call me BAMBINO because on a scale of 1-5 for spice and hotness I asked for a zero lololol. Several people in our group got dishes all the way up to 3 and then realized why she paid so much attention and was so informative. You really should dine in so you can experience the wit and amazing service while you are there. Check out these photos I've included!! 100% best experience I've had dining out in a very long time!!! I will definitely be back to...

We came here today since we wanted to try some new Thai food. I wish we would’ve gone somewhere else. The server(feminine younger Asian guy) has no training in customer service at all. He seats us and we were looking at the liquor to see what they had and the selection wasn’t good. He pressured us about getting a shot and I asked him for the prices and he said he would bring a price list, he instead brought the shots out.(we were overcharged $13 for bottom shelf rum). We got sweet tea and it was sour, we had to wait for him to make another batch of tea. The food was good but there are definitely other places to get pad Thai nearby. He wasn’t very attentive as he is the only host/server. He pressured us to use cash because the “machine doesn’t work sometimes” my sister paid in cash and decided to give him a tip based on service and he asked “is this for me!?” She answered yes and he replied.. “wow this is less than 10%” we were all shocked! He then said “I understand that’s all you have.” I work in the service industry and this is so bad!! I would never set foot back in here and I’ll let everyone I know about this experience. We couldn’t leave...

I was so excited to see a Thai restaurant open in my neighborhood. Upon entering the restaurant, there were two tables seated, and four people standing by the bar waiting to pickup their to-go orders. Several of those customers were frustrated as their orders weren’t ready; they were told it would be another 30 minutes (30 minutes later than the stated pickup time).

I waited there for about 15 minutes. At no time did the server or any employee there welcome me or acknowledge me. The server wouldn’t even make eye contact with me. If you’re too busy, that’s fine; just say that it’ll be an hour or whatever till we can seat you. Or at least say something to the effect of “we’ll be right with you.” There was none of that. When I tried to get the servers attention, he walked into the kitchen and closed the kitchen door (which was previously open). It was incredibly rude. While I can’t speak to the quality of their food, I can tell you that the service is not good. Maybe they have some things to work out in their early days post-opening. That’s to be expected. But at least have the courtesy to greet and acknowledge...