The food was subpar and not cheap. My burger was fine but the fries were cold and gross. We can’t judge the tacos because they were cold and looked disgusting. The tables and chairs are cheap plastic lawn furniture and the staff wears shorts, old tshirts, and backwards ball caps. THIS IS NOT A NICE OR “FANCY” PLACE. It is a hole in the wall bar with terrible service. My guess is that this place only survives because it is a part of the hotel downstairs.
Don’t be fooled by location, that is all this restaurant has going for it. My wife and I each ordered appetizers, entrees, and drinks. Our waiter brought our initial drinks and NEVER came back to our table for over 45 minutes. Someone from the kitchen brought our food up, but only brought my food. He did not bring the appetizer or my wife’s meal. The system at this place is: someone from the kitchen brings the food to the roof and yells “who ordered the cheeseburger?!” After giving me my food, nobody came back to our table for over 45 minutes. When the waiter came back to check on our food, he said he “would go check on my wife’s food”. 25 more minutes passed then the waiter came to inform us that what my wife ordered was out of stock. We are now over an hour since I got my food and still no food for my wife and no appetizer. 30 mins pass after my wife puts in her THIRD order and the kitchen finally bring her food - same system: bring the food and yell across the restaurant. So my wife gets the fish tacos delivered and they are cold as if they had been sitting out for the last 1.5 hours and looked absolutely wretched. We get up to leave and we make our way to the bar downstairs to pay our bill. The waiter follows us downstairs asking (yelling) what is our problem? I’m standing there trying to pay the bartender and apparently the waiter was too stupid to realize I could see his reflection —gesturing wildly and inappropriately behind me to the bartender. The bartender walks away for a minute and comes back with “the manager.” The manager says NOTHING except “I took the fish tacos off” and then turns around and walks away. No...
Read moreA local recommended this place as a great happy hour spot, but unfortunately, we were really disappointed. We ordered a couple drinks and one of their snacks off their happy hour menu, but after waiting an hour, the food never arrived. The bartender first told us that the food would take about ten minutes, but after checking in twice on the food and waiting an hour, we eventually just left. To be fair, it was very busy, and the kitchen was probably backed up.
I also never got a receipt for the drinks and the food we ordered, which I thought was weird, so I double checked with one of the bartenders to make sure that they didn't leave the tab open. I'm sorry to say, the staff were pretty rude. They acted annoyed, like I was bothering them.
When I got home and checked my credit card, I saw that they overcharged me for what we ordered. I called them twice to ask about the additional charges, but no response.
I used to waitress, so I'd like to think I'm pretty sympathetic to servers and bartenders, especially when it's super busy. But I was really taken aback by the rudeness, and I'm also ticked off about being overcharged. It's one thing to have a backed up kitchen and busy and overwhelmed bartenders, but it's pretty shady to rip people off.
There's way better roof top bars in Charleston. My friends and I had a great time at the Citrus Club at the Dewberry and Ritual. Definitely go...
Read moreGood, not great. First impression: drinks are served in plastic cups. That isn't the end of the world, but it is the feeling that maintained across the experience.
First round of orders: sangria, cranberry mule, and loaded fries (don't judge me, we just got off a flight and I was hungry and I didn't get the loaded fries at the airport and I wasn't passing it up twice!). All of it was fine. Mule was a little sweeter than I would have liked (that's nit-picking honestly), and the sangria was good. Fries were...just fries with melted cheese, raw onions, and some bacon bits. A combo you can't go wrong with, but also none of it blew me away. Also, 5 packets of ketchup on the tray with the fries. Take that for what it is.
Second round of orders: both got Sunset Spritz and fried portobellos. Drinks, again, were good. The mushrooms were tasty, the sauce was all wrong. Should have been a ranch or aioli, definitely not the bottled sweet chili sauce it came with.
I will say, our server was very nice.
Views are ok. For a rooftop, I'm not particularly impressed. That's probably more of an issue of the general height of buildings in Charleston all being the same, but also the patio is on the wrong side of the building to get a good view.
Solid 3 star. Not saying I wouldn't come back if I lived here, but wouldn't be on my list of recommendations to...
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