This location is in route to me going home. I have used other Arby's locations throughout the city of Charlotte and the customer service experience was phenomenal and the customer and the individuals that work there are fully engaged. This location on the other hand the attitude of the majority of individuals there on the two times I've used this location they act as if I the customer is interrupting or disturbing their day I am upsetting them by purchasing your product. This cannot be the tone of the corporation seeing as though I've used Arby's in Charlotte and around the United States. I don't know who the general manager is I don't know who the manager is but I strongly recommend that they take the time to retrain their staff to have a more pleasant if not accepting attitude of the customers. If you don't like what you're being paid and the chosen profession get an education and go somewhere else. You can learn a lot about customer engagement from just being...
Read moreBest restaurant in the neighborhood!! The food is always fresh, hot, tasty and delicious. The dining room and common areas are clean. The staff has always been very nice and efficient. This restaurant was recently totally remodeled, so it has a very crisp, modern and pleasant atmosphere. When traveling to Charlotte, I stay at a hotel near this restaurant. Trust me, this Arbys is superior in every way compared to nearby alternatives. I now refuse to eat anywhere in this neighborhood, except for Arbys. In fact, my friends who work at the hotel often join me, and they love this Arbys too! When it comes to the menu, I've never had anything I didn't like. My favorite two items are the classic Beef & Cheddar or, if I want to be healthy, the Farm House Salad, both are delicious! Of course, you can never go wrong with the curly fries, potato cakes and milkshake!! I highly recommend this Arbys. You certainly won't find a better restaurant in this...
Read moreI had a great experience at this restaurant. The food was delicious and the service was excellent. The lady working the front register was very friendly and helpful. She made everyone feel welcome and appreciated. I would definitely recommend this restaurant to anyone looking for a great dining experience.
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The food was delicious. I ordered the pasta with marinara sauce and it was cooked perfectly. The sauce was flavorful and the pasta was al dente. The service was excellent. The lady working the front register was very friendly and helpful. She made sure that we had everything we needed and she was always smiling. The atmosphere was nice. The restaurant was clean and well-lit. The tables were spaced out nicely so we didn't feel cramped.
Overall, I had a great experience at this restaurant. I would definitely recommend it to anyone looking for a great...
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