Jack in the Box — Restaurant in Charter Oak

Worst management of all jack in the box, I was doordashing on Thursday 08/03/2023 at approximately 10 pm, no one was at the drive through at the moment, so I went over to the window to pick up the food, the dude stand by the drive through window saw me came over, so he turned his back on me, pretending he don't see me, but looking at the security camera inside, so I knocked on the window several time, he ignores me, then alone came this female manager, looking angry as Fu..! She open the window asked me "where is your car? You need to drive around! This is a drive through no?" I show her my phone with the name of the order, she ignores me, and continue telling me drive around, "it's not my problem, you need to drive around, oh I get in trouble last time when someone came to the window", I told her there is nobody at the drive through right now, can you just hand the order to me, "nope, you need to drive around, I parked at the Burger King, its gonna need a big U-turn, she replies oh yeah that's Burger King drive through! She constantly talks to me like I am dumb! Sure enough, there is 3 cars pulling in, imagine by the time I pull my car in, I will be behind like 6 cars by then! Only logical explanation is she don’t have the order ready, she wanna me to drive around to stall the time! Horrible manager with horrible attitude, horrible management with horrible service! Basically it’s her way or...

These people are very rude spoke to the system manager or the main manager we should say not the general manager she wouldn't give me his name or information I've had more than one complaint I've gotta go there a lot cause my kids and my lady likes Jack in the Box so I Go in the middle of the night during the day actually mean the night whenever the house is closed so it's convenient but now I don't feel comfortable going there I don't trust them every time I ordered they get it wrong majority of time to get it right I should say several times I got it wrong and it's a hassle to go back and let alone they want me to bend backwards and show them all the proof like if I'm supposed to know who was working there or who served me when most of them don't even have...

We went in there Saturday afternoon. No one dining inside and only two cars drive thru. When my wife and I walked in a worker was walking outside to give someone their food and told us if we can wait he be back. He came back and started making shakes while another worker standing and telling him food was ready for who was at window. A Red Shirt worker came in and went to the back and talked social laughing with them. No food was being made and am still waiting to order. After waiting about ten minutes we left and went to Burger King next store and with in five minutes we got our food. Plus your tables and chairs could use some...