Bad experience at this location on 7/25/22. I had stopped to buy me a cup & decided to get a coffee. The baristas, male & female, were not welcoming at all.
On the register screen, I saw where it said “10% off with a Red Card.” I asked what it was, both said they didn’t know. I then proceeded to order my normal, blonde vanilla latte venti, and was told there was no blonde coffee, it could be made with regular coffee. What? I said to the male who was at the register “I’m not having much luck today with Starbucks, huh?” and the female who was making the drink I didn’t want said, with a sneer, “doesn’t look like it.”
In the future, if I’m in Target and want a BLONDE vanilla latte, I’ll drive down Gunbarrel to the other Starbucks and get good service while purchasing my $23 insulated cups. Taking my...
Read moreThe customer service at this location is awful. The barista I ordered from was extremely quiet, I could barely hear her. She also just about charged me the venti price for a grande drink (I ordered a venti, she just grabbed the wrong cup). The barista who made my drink tried to tell me that there was no way to make my drink (a decaf Frappuccino) because Frappuccino’s apparently just can’t be decaf. They can be cream based or made with decaf espresso. She ended up making it cream based, and I ended up with what is essentially an...
Read moreWorst customer service. The associate Sarah threw a straw at me when I asked for an extra one. And any time I wanted to add something extra to my drink she would take a deep loud sigh, every single time. Working 3 years in customer service and coordinator at a retail job I’ve never felt the need to give this much attitude to a customer. Go to a different Starbucks, this one ain’t worth it. Happened Wednesday the 13 in January 2021, ...
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