Starbucks — Restaurant in Chattanooga

I am a regular Starbucks customer because I like their coffee. This Starbucks location is the worst I have ever been in !! They NEVER have fresh coffee ready!! I ordered & for paid a tall Pike Place this afternoon. After waiting almost 10 minutes, while baristas changed shifts-counting money in registers, laughing, talking ignoring customers, they finally began making fresh coffee. I turned around and walked out. I will not be back. If you're smart, after reading this you won't go there!! There's a much better Starbucks 1.6 miles further down Hwy 153. This other Starbucks cares about customers and the coffee is always fresh and hot for people...

Our first time visiting this location and it did not disappoint. We were greeted and served by the wonderful Vanessa. I brought my special needs client in w me, Vanessa listened to our very specific request and assisted accordingly. However, when it came time to pay, my card was repeatedly declined due to fraudulent activity on my account. Seeing my panic, Vanessa, without hesitation, took care of my order and my client was still able to get his pink shake. I cannot thank you enough Vanessa. Saved the day. Over and beyond for us today....

Store #9892 CHK 713024 8/14/19

When I entered store there were no customers at counter. At least 8 Starbucks baristas were gathered talking by door to back room. No one acknowledged me. When they broke up many walked right past me w/out acknowledging me. I waited an inappropriate amount of time to be waited on ESPECIALLY considering the number of baristas vs. # of customers at counter (zero). I used to work at a VERY busy Starbucks (Wisconsin Dells). We had lines to the door in the summers. This would not have...