Lake Chelan Artisan Bakery — Restaurant in Chelan

Okay, I hate to do this as I did used to love this place but I just visited this morning, and the ladies serving messed up my order multiple times without making any kind of clarification before placing and packing the order.

I ordered: -Jalapeno & Cheese Bagel -1 Ham & Cheese Croissant -1 Spinach and Mushroom Danish -1 Strawberry Danish -1 12 oz iced Americano -1 12 oz iced white mocha

What I got was: -Bagel -2 Ham & Cheese croissant -1 peach Danish -1 strawberry Danish -1 12 oz Iced Americano with a shot of White mocha flavor

They corrected the coffee order, and I tried to double check in my bag that the order was correct, but didn't look well enough. On top of that, all the pastries were just lumped in a brown bag together (no individual bags like they used to do), and the first time they placed it on the counter it was covered in sugar and melted glaze and I had to ask to have it in a different bag.

Just really disappointing in the lack of care that went into taking my order. I've served before, if you are confused about what a customer is ordering, please repeat the order back to them before placing and packing the order. It's not hard and would've made for an easier morning for both parties. Not even very apologetic for the mix ups.

I probably won't be back...

Terrible experience - my mom and I came into this shop trying to support local versus going to Starbucks nearby and regretted it so much! The service was horrible including the cashier gal’s attitude and non existent customer service. The food was also disgusting and way overpriced - the mushroom spinach quiche was shoved at us cold on a plate and we were told to microwave it ourselves (again without any smile or thank yous, etc!) and the taste was so bad that we each had one bite before throwing it away. Even the little birds outside didn’t like the quiche at all, or the crows! Then the lemon poppyseed muffin was also overpriced and tasted stale and old. The drip coffee was nasty. Overall nitrile experience - we ended up going to Starbucks and were thankful to receive way better customer service and quality food and drinks. Do not...

Spent $42.03 here including a tip that I accidently added electronically and didn't even notice until receiving emailed receipt. I don't think tipping a bakery for simply handing you items out of a case is necessary. They had alot of confusion when trying to ring up my order so I had to repeat things multiple times. When I got to my car I realized a item I paid for was missing so I had to go back in and ask for it. Unfortunately we were very dissapointed in most of the items flavors (Brownie, lemon bar, cheesecake bar, raspberry bar) I honestly feel I could have done the same quality at home :( I feel that the money was wasted on those items. The cinnamon roll, maple roll, and sticky bun were decent/good. Sad to say I wouldn't...