Apple Cup Cafe — Restaurant in Chelan

Cute atmosphere and good food! I would have rated 5 stars, except for a certain incident that now has me and my friends referring to it as “The Diaper Restaurant.” Pause. Let’s rewind! It was a hot summer morning in early August. My friends and I were on vacation in Lake Chelan for a few days, and one of my friends recommended this restaurant for breakfast. The food sounded good, and it looked cozy on the inside, so we agreed. However, nothing could have prepared us for what we encountered. As we pulled into the parking lot of the Apple Cup, our car narrowly avoided a strange object lying on the ground. We didn’t think much of it, and parked at the spot nearest to the door, which also happened to be several feet away from this unidentified lump on the ground. When we opened the car door, we were hit with a blast of the most rancid stench known to man. It was one of those painfully-strong smells where you can’t even breathe through your mouth… it was that bad. We slammed the door shut to ward off The Great Stink, and we assessed the parking lot to find the origins of this foul smell, peering out the window like soldiers peeking out of the trenches. All signs pointed to the mysterious lump lying in the parking lot, which unfortunately was positioned directly on the path from our car to the front door. We decided to face our fears, because we were hungry and we were already here. So, we threw open the car doors and began Olympic speed-walking toward the front door, making sure to give the lump a wide berth. As we got nearer to the object, we realized in shock and horror what it was. It was an adult-sized pair of underwear with poop inside of it covered in flies… that had been baking in the hot August sun for god knows how long! I repeat, these were adult-sized! We call it “The Diaper” for convenience, but no baby could have committed this heinous crime. Upon this realization, we sprinted the rest of the way inside, and we could hardly contain our shocked and hysterical laughter when we shut the front door to block out the putrid odor once again. Like I said earlier, the food was great! Our appetite was a bit ruined, I think I had some pancakes, and my friends had waffles and a burger. Super good. I just wish it hadn’t been preceded by the rankest stench I have ever smelled. We finished our meal in dread for happening upon the… diaper… on our way back to the car. We prayed that perhaps someone had disposed of it, as other people were coming into the diner now, so surely someone must have said something. But no. The moment we left the restaurant we had to sprint past the diaper again, avoiding it like the Bubonic Plague. On our drive back home, we speculated how The Diaper could’ve possibly ended up there, with actual poop in it. Now, it makes for a gross, yet entertaining story. So, I thank the Apple Cup (or as we now call it, “The Diaper Restaurant”) for such a unique and memorable experience, but I am not sure if my smell-receptors will ever recover from this. I would recommend for the great food (as long as there is no festering diaper in front! The food really is...

We had a large group, 10 or 12, people and we had to wait for a table. Which was expected and no big deal. Our orders were taken, drinks brought all A ok. When our food started to arrive, the waitress stood next to me and handed food down. I'm not sure if she remembered who order what, but she would announce what it was, pass the plate about three inches from my face and hand the plate to my sister. When she handed the first set out I said, It would be nice if you didn't put their plates in my face. The second time she came back to again hand out more plates instead of taking the orders to who ordered them, she did the same thing. So I said, I would appreciate it if you would keep the plates of food out of my face. When she came back for the third time.....she went and stood next to my mother and did the same thing 🤯. My husband said, could you please not put the plates in anyone's face. When she came back with the last of the plates, she walked to the end of the table and actually handed the plate of food to who ordered it. Since when is this kind of table service acceptable? We were all a little baffled by this. After she brought everyone their food, we had no interaction with ANY waitstaff. No one came for coffee refills, pop refills, to see if we needed anything or wanted anything else. We didn't even get our bill. We had to go hunt someone down to get it. The food was decent. The chicken fried steak use to be the best thing on the menu, the portion size has gone down and so has the quality of it. Our family comes in a few times a week, not always in a big group, and it's discouraging to get this...

I ordered 4 eggs over-medium with 6 slices of bacon super crispy. Server's hand was visably dirty when she brought our food (coffee grounds maybe). Egg whites were runny and un-cooked. Bacon was floppy. I asked for my bacon to please be crisped up... after her snatching the plate from me like I somehow did something wrong, I watched her slam it into a microwave. Some 6 minutes later the same bacon came out sizzling and floppier than before. When I pointed out the uncooked eggs (which I didn't eat) and the still floppy un-crisp bacon fresh out Chef Mike(rowave), she became visably angry and grabbed both plates and threw them into the bus tub and the entire restaurant heard the slam and stopped to see the commotion. It was then that I asked if I could speak with management. The manager was very kind... I told her that my party of 4 were leaving because of the below par food and the utterly awful and rude waitress. She comped our meal (we didn't eat anyway).

For such a busy place, the experience left me hungry and dissatisfied. Myself and my party were nothing but kind to the waitress and were met with anger, rudeness with a side of rage.

I will never return. I hope this review reaches the owners... because that waitress needs a serious attitude adjustment. Customer satisfaction should be top priority.

Sadly, at Apple Cup cafe, rage...