Chung Wah — Restaurant in Chelsea

I've lived here in Chelsea since 2012 and have come here once in a blue moon because of the value menu. However, I will NEVER recommend this place and will only do so if:

You are broke, The next restaurant isn't within walking distance and you have no car. You are a teenager in the area after-school. You don't mind receiving possibly the WORSE service you've ever had in your life.

Not only do they not understand English but they also do not believe in the term "Customer Service." They have a blatant disregard to their customers and even after messing up my order for years I spoke up and because they didn't want to recook the order they said they no longer had the item, fish, available. Seriously? When I go there I specifically ask him to bring up the color menu so I can "point" at the item I want because they never understand. But he doesn't look nor listen and then when he gets it wrong it's the customers fault. For 7 years I have dealt with this and now I will NEVER step foot in that place again. I do not care if all I have is $2.25 for their plate. I'll go homeless if I'm that hungry and get $1 more for the $3.00 meal deal at McDonald's. At least when they mess up your order they'll fix it! (No I'm not retarded! I know that $0.75 more makes $3.00. Let's be real, this is America people, add on the tax!) I would rather stoop to the lowest "me" possible just to avoid going back to this place. Now that is something to think about.

Although I will agree that their food is good for the price, I personally do not think the mood change due to their treatment is worthy of me spending my hard earned money there. I would recommend that spending a few bucks more on McDonalds, Dunkin Donuts, or even this little store next to it that has a similar value selection. Even though it is not Chinese they have good food and nice staff every time I have entered.

Chung Wah, I hope that you read your reviews because just at first glance you have other customers that feel the same exact way but did not elaborate as I did. Just because you are busy and may deal with difficult customers doesn't give you the right to treat people the way that you do. The only reason you are probably still open is because of your location and amazingly cheap value menu. However, if I calculated your value menu prices and showed them to everyone, they would think twice about dealing with your staff's ignorance. Anyone would, or at least should advise a change in your staff's customer service or maybe even a critic to visit to make a little sense out of what is going on...

OMG! This place has been here forever.

You'd think by now the chef and order person would understand one another! And that's aside from how they have been cutting corners more and more! Anyway, today I ordered wonton egg drop soup , and Yes, the boneless ribs (my cat loves them). They made an order of fried wonton, ribs and regular egg drop soup.

Being a sport, and a decent consumer, I said, I'd take the fried wonton, but I wanted the wonton egg drop soup. He brought the egg drop soup to the cook to have the wonton added. I saw the cook with the soup. He took the lid off, I walked away. He did nothing more than put the lid back on! I should not have been required to stay at the counter and stare him down!

When I returned home to bring it to my family member (I am a 24/7 caregiver and had to get someone to stay with my family member. She is not suppose to be left alone). There were no wonton's in the soup!

I called. The man at the counter answered and gave me a very hard time. He did not give me the option to return it. Just yelled. He didn't want to hear it. This has not been the first time they couldn't make what they offered.

My neighbor told me to, "Stay out of there. I know the local police. I was told, they use to order take out from them a lot, and stopped. Bugs were found in the food orders many times. They no longer go there"! Call them yourself. I haven't.I do know my neighbor lived her all her life. She knows the police, fire department and EMS people in the area. And she is a very honest, sincere woman.

It had been several months since we used them. I hoped that issue stopped. Their attitude hasn't and neither is the amount of grease and fats in their food!

I tried the fried wantons. I've had them many times before. They were disgusting, spit it out! No idea what they filled it with. But it wasn't pork!

Regarding the boneless ribs, the pictures with their menus on the walls, don't show boneless ribs with all that fat! It is almost 40% fat!

The egg drop soup was acceptable. A bit too thin.

We won't be going back to Chung wah again.

We are a consumer oriented society. It is not like they are giving it away. And there is no sign that says, "As Is"!. I expect to get what they advertise and I pay...

Review of Chung Wag – A "Wag" of Disappointment

Rating: 2.4 – It’s cheap Chinese food—set your expectations accordingly, but honestly? Skip this place.

Ah, Chung Wag in Chelsea—where the décor is stuck in a 70s time warp, the cash-only policy hits harder than a surprise MSG headache, and the food… well, let’s just say my taste buds filed a complaint.

It was a rainy Friday night, and the cravings hit—the kind only cheap, greasy, glorious Asian food can satisfy. Apple Maps whispered sweet nothings about Chung Wag being a 7-minute drive away, with prices that screamed "Yes, you can afford rent AND takeout!" Foolish optimism, thy name is hunger.

The vibe inside was part retro diner, part chaotic takeout hub—like if a Wong Kar-wai film had a budget cut. People milled about, some waiting for orders, others staring at the menu like it was the ‘I Ching’ (spoiler: no fortunes were revealed). After a quick cash-for-food exchange (pro tip: bring bills, not dreams), I was back in my car, assaulted by an aroma so strong it could’ve cleared my sinuses AND my regrets.

Alas, the excitement was shorter than a takeout chopstick: Queen’s Chicken Curry Onions? More like Boiled chicken with Suspicious Veggies—those were not onions, my dude. Scallion Pancake? Staler than bread left out two weeks ago. Crab Rangoon? Packed with more garlic than two roasted vampire repellents. Fried Chicken Fingers? The lone survivor—because even Chung Wag can’t ruin deep-fried nostalgia.

Our quest for good-cheap Asian food continues, but Chung Wag? More like...