Kung Fu Tea In Cherry Hill The legend of poor service and Racism
*Will not delete this post until owner of the stores reaches out to me . People need to know about horrible service *
What can I say about the king Fu Tea in cherry hill..well I was excited to see this place after picking up fish from the local market . But my excitement was immediately karate chopped by this young short curly haired woman (with glasses) that seemed very tired and angry. So I tried greeting her with a smile.
This was my first time here and looking at the big location I thought this was going to be good-
I went up to the register where I met the short curly haired woman with glasses. I stared at the menu and said .. this is my first time here!!! And smiled . She said nothing and starred at me. I was waiting for some sort of response - but there was nothing . I could not figure out what I wanted so I simply stepped aside to let another customer order. It was about one min of awkward silence.
When the other customer behind us walked up to order — the customer said I never been here before - what is popular.
The curly haired woman with glasses then pulled out a card and told the lovely lady. This is our most popular drinks..
I was very shocked .. because my wife and I would’ve loved to have known that there were popular items. If the curly haired woman would have just made some sort of effort - we would had a better customer service experience than receiving the Clint Eastwood stare down.
After she helped the customer … it was our turn again but this time I calmly gave her feedback. Because she made me feel unwanted. I then told her for a better customer service experience it would have been nice to have told us about the popular items .
Then like a villain in a Kung Fu movie this tall curly haired man ( i’m assuming he was the supervisor) popped up and started listening. So I turned to him and explained the experience. Again calmly and respectfully !! I explained again, that I would have loved to have known about the popular items- and .. he said in a very sassy way , “we don’t make a commission here!!”
Now my Kung Fu is very strong .. I didn’t not let that comment get to me . As a Black man, I have to navigate spaces like these every day. I am shocked that these two white employees working at this Boba restaurant made me and my wife feel not welcome.
It’s boba .. everyone is supposed to like boba
So I ordered my drink anyway .. my wife decided she didn’t want anything based on the service rendered..
No As the tall curly haired man handed me my drink. I explained to him - (calmly and gracefully) that his comment m — “that we don’t make commission here.” Was not empathetic to the situation- and based on the other interactions I observed.. the interactions that were toward me and my wife .. were based it’s based on the color of my skin . He turned away from me and rolled his eyes. And that’s when I had to share my experience with the wider audience, and I will be sending this letter to corporate office.
I threw the boba in the trash.. it tasted of mediocrity and racism.
Boba is black and delicious just like me. Boba comes in different colors and flavors just like all of us. But this location treats their black customers differently. I will not be...
Read moreI recently had the pleasure of visiting a Kung Fu Tea store, and I must say, it was an extraordinary experience. From the moment I stepped inside, I was greeted with a warm and inviting atmosphere that set the stage for what turned out to be a delightful journey of tea exploration.
The menu at this Kung Fu Tea store is truly impressive, offering an extensive range of tea-based beverages that cater to every palate. Whether you're a fan of traditional flavors or seeking something more adventurous, you'll find an abundance of options to satisfy your cravings. From classic milk teas to refreshing fruit teas, each drink is crafted with precision and care.
What truly sets this Kung Fu Tea store apart is their commitment to quality. The teas are brewed to perfection, resulting in a rich and authentic taste that transports you to the tea gardens of Taiwan. The balance of flavors is impeccable, allowing the natural essence of the tea to shine through while harmoniously blending with the added ingredients.
The boba, or tapioca pearls, deserve special mention. They are cooked to perfection, with a delightful chewiness that adds a playful texture to every sip. The variety of toppings available is also impressive, allowing you to personalize your drink and create a truly unique experience.
The staff at this Kung Fu Tea store are not only knowledgeable but also incredibly friendly. They are always ready to guide you through the menu, help you make choices, and offer recommendations based on your preferences. Their genuine passion for tea is evident, and it enhances the overall experience of visiting the store.
The attention to detail extends beyond the beverages themselves. The store is immaculately clean, and the presentation of the drinks is visually appealing. Each drink is carefully prepared and served with a smile, making you feel like a valued customer.
In conclusion, my visit to this Kung Fu Tea store was nothing short of exceptional. The combination of high-quality teas, creative flavors, and friendly service creates an atmosphere of pure enjoyment. Whether you're a tea aficionado or someone looking to try something new, I highly recommend visiting this Kung Fu Tea store and embarking on a flavorful journey of...
Read moreTo start this review off I’ve been coming to this Kung Fu Tea since July 2020 and I’ve probably spent more at this place then any other restaurant ever, my very very first drink here was a very good coconut milk tea which promptly ended up going out of stock after my very first time and by the time it came back in stock it tasted nothing like it used to, it tastes like Vanilla coffee creamer then anything else now, im writing this as a fed up customer who the last 5-6 times in a row ended up getting an order messed up or wrong, just today I ordered a coconut milk tea and it was a clumpy un-evenly mixed mess that I couldn’t even finish, and its not the first time thats even happened. I frequently order the Coco Cream Wow, I ask for no ice in the drink as im a slow drinker and by the time im halfway through the drink it’s completely watered down, however the last few times I’ve went I’ve been argued down and told that ice is a MUST even though plenty of times before I’ve had it cold with no ice, the reasoning being the Boba is hot but in reality its lukewarm at best. I’ve had it straight up completely hot as thats a menu item option and its much much hotter then the boba they insist ‘needs’ ice. I used to recommend this store to friends and family but, my friends and I will definitely be going to other stores...
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