Zero's Subs — Restaurant in Chesapeake

I love this place! I have been coming since I was a kid!! The food is always fresh and the staff is friendly/ funny. I hear people complain about the prices but everything is expensive, prices have gone up everywhere. Sometimes it is hard to get the phone answered but they’re usually packed and I understand customers inside come first, it’s not a big deal to me. They will accommodate you with whatever request you have, if they can. I have looked at reviews other people have left and I get it you get upset over things but some people take it too far. I’ve never had a bad experience. They will talk to you, ask about your family and joke with you. I have had to wait on my Philly but I understand as when I’m there thats what most people are getting and I know to get there before 8 or I won’t get one. I have been in there when customers are rude as can be and than handle it better than I would, the customer is not always right. I say that as a customer. Keep up...

If I could score a 0- I would...on top of being rude and not speaking to me and my husband when we arrived the cashier was rude, the restauraunt was not clean ( I HAVE PICURES) (I will post them from my husbands account this afternoon- since thus won't allow me to do so) FOOD TOP LEFT OPEN...NASTY COUNTER SPACES....SUB BREAD UNDER THE COUNTER SITTING ON TOP OF A CONTAINER fully exposed...THE CASHIER HAD A FUNKY ATTITUDE BEC. SHE GAVE ME THE WRONG TYPE OF DRINK and because shed raher continue her cell phone convo....IF SHE wasn't on her PHONE W her earpods in she could have heard what type drink (((and )))sandwich I asked for...smh....it's funny because they don't treat you that way at Firehouse Subs-..--Jersey Mikes--or Jimmy John's. What is this world coming to when you could be so rude to the people (customers) who are the reason you get a paycheck in the...

My 2nd time first time I didn’t want my sub toasted but I wasn’t given a choice but after eating it was so good the second time it was Labor Day they closed early I asked for two subs I wanted a third one but when I called back, they said they turned the grill off. They was closing. I wish I knew that the first time I called but they said in 10 minutes my food would be ready ,I was sick mind you my husband finally got out of the house to go get them and he got there and they was closed. I did not get a phone call stating that the food was ready and then I need to get there when he got there it was closed. I was so mad hearing about that had to call somewhere else...