TE'AMO Boba & Desserts - Navy Pier — Restaurant in Chicago

We ordered entirely on a touchscreen tablet when we arrived. They partner with Chowbus, so if you have an account with them, you can try to redeem any discounts you might have (worth looking into before you arrive so you don't hold up the line while ordering). Our drinks were made quickly, and they arrived in a plastic and aluminum can container (wonder what implications this has on ability to recycle). We didn't really have any interaction with the single employee who was working because everything happened through the shop's tablet. The flavors of our drinks were good, but we had limited ability to control the sweetness of our drinks. Many bubble tea shops have a broad range of sweetness options, but such options were either nonexistent here or incredibly limited (e.g., either 100% sugar or 50% sugar). The bubbles themselves were a little soft for our taste, lacking the typical springiness of a tapioca pearl. All in all, we...

If you care about sanitary and service, do not go here.

Went here on 10/15 at 6:02p. The worker here dropped the plastic bag to put the mochi donut in, but still was about to use it until I call her out! If this still happens in front of their customers, who knows what's happening in the back. The worker seemed unhappy when she was called out, then proceed to not let us know our drinks were done for awhile, making us wait without realizing our drinks were sitting there on the side. Very rude and very unsanitary.

100% do not recommend, especially when...

We came to visit Chicago & my daughter begged for boba the whole time. .She wanted to retry it because the first time we picked something she didn’t really like. We googled the best boba in Chicago & found this place @ the navy pier ! We were so highly impressed & happy to have found this place. We got the strawberry lemonade & a piece of the mango cake 🍰 … absolutely amazing. Delicious!!🤤 fresh and sweet. The staff was nice and welcoming. We will visit again. Also we did see so many people getting the...