Ginger's Restaurant — Restaurant in Chico

The food is five-stars, and I will probably eat here again. I will have to order differently because the chef and wait staff are not accommodating.

I have eaten here several times. Each time was a to-go order. The food here was excellent each time.

I like the way they do their lemon chicken. Lemon chicken is maybe my favorite Chinese dish. So I was excited to find a place that did it well and did it the way I liked it.

The last few times I asked for no onions in my chow mien, the vegetable dish or wherever it could be taken out. I also asked for it with the personal combos (I asked for no onions). There was never any problem, regardless of it being an entree or personal combo, of getting it without onions (I don't like peas in fried rice either, I don't really like peas at all, they are just green mush).

Today both the server and the Chef refused to leave onions out of the chow mien and fried rice. They said they couldn't do it with the personal combo.

I was asking for no onions. For them to leave something out, which would be easier, unless they are not making each order fresh-to-order. They probably have the portions for the personal combo prepped with the onions already in the mix, and then they throw each order on the wok, and maybe that's why they can't take the onions out. Or whatever. Figure out a way to leave the onions out. Not everyone likes onions. Or some people might be allergic to them.

I got a cheeseburger somewhere else, and now I have to find a new...

Was surprised to find this spot. Having moved to Magalia from the Bay Area, I have had xlnt Chineese food. 4 of us ordered from the lunch menu. First off, portions were way huge for a very reasonably priced lunch menu! We all had more than enough to take home for dinner. The Hot and Sour soup was xlnt (I could eat just that and be happy). I had the garlic chicken lunch.The chicken was not crispy fried as I expected, but chunks of white meat in a bed of mushrooms and vegtables. They were not skimpy on this entree. XLNT! So was the fried rice. No hard kernels at all. My friend had the Sesame Chicken lunch. Crispy, sweet and VERY tasty. Another friend had the General Xou's Chicken, and it was very very good. Crispy and tasty. The servise....great. We were left to enjoy the meal, and our waitress checked on us at 5 minute intervals. When we were ready to leave, the cook and the staff asked us how the meal was, and politely asked us to please come back again. So many restaurants are just happy to let you go without feedback. I...

I hate to even have to do this, because this was legit my favorite Chinese food place I've ever been to and I've been going here for years. But, I feel like fair warning to others and a little feedback to the restaurant might be good. Something tasted a bit off with the chow mein this last time. I wish I just didn't eat it, but I did. And it was the absolute worst case of food poisoning I've ever had in my 37 years on this planet. It's been a week and I still haven't fully recovered. I honestly didn't know you could get that sick from food. It was, quite honestly, just impressive. I'm not trying to trash this place, they've been awesome for years. But, please be more careful. That was insane and I don't know when I'll be able to even look at Chinese food again. That might have straight up killed an old person. Please just up the...