Ike's Love & Sandwiches — Restaurant in Chico

Honestly used to love this place. The sandwiches are still decent (not as good as they once were), but the incompetence of the employees is out of control. Placed an online order for 3 sandwiches, picked them up and got home to find they were completely wrong. Yes they were busy, but when I tried calling to give a heads up that we'd be coming back for the right order, you have to know the extension or a person's name just to be able to talk to a human. Pressed 1 and there was still no answer, but we did get a call back from someone that wasn't actually in the store, but confirmed my order and said they would pass the info along to make the correct order. I drove all the way back downtown, wait about and pick up my "correct" order. I checked in the car this time before leaving for home to be certain and 2 of the 3 sandwiches were still completely wrong. They fixed one, but not the other 2. For reference we had ordered a Hunter Pence (turkey, bacon, avo with extra cheese the first time there was no bacon or avo) on French, a turkey, ham and salami on French, and a kids turkey on wheat...after the second pickup, the Hunter Pence was correct and we got a ham on wheat and a chicken with barbecue sauce on white. No idea where the disconnect happened but it's just a big bummer when you spend $40 and end up with food that won't be eaten. Won't be making a return visit,...

I've really tried to give this sandwich shop a chance, but it almost always disappoints. Orders take forever, the place seems barely open, and the food is only good on rare occasion. I got onion rings the last time I went, and what I got was awful, like you took frozen onion rings made to be fried, and just lightly toasted them. They were soggy and gross, and I would not have ordered them if I knew what I was getting. Its a shame, especially because the staff seem cool and polite, but it's just poorly managed, it often seems that no one knows what they are doing, or they just weren't trained well. Service takes forever, the prices are going up, and the sandwiches are okay at best. I'd recommend almost any other sandwich shop in Chico, there are so many local joints that provide a much better experience than Ike's ever has. If you care about love and sandwiches, go support...

This was our first experience with this restaurant and an order was placed through Grubhub, therefore prepaid before pickup. Staff initially refused to give out the order because husband forgot to wear his mask. Rather than handing over the prepaid order ready for pick up, staff chose to argue back and forth for ten minutes about their God given right to be the town's mask police and their inherent right to refuse service to maskless patrons. Evidently, they really didn't care so much about the pandemic (and the REASON for wearing masks) as they were about power tripping over mandate or they would have allowed him to just leave with the order rather than keeping him there to argue for ten minutes without a mask. We understand the State's mask mandate, but this establishment's approach to handling a situation where someone simply forgot was just plain ridiculous. We will...