I took our name off the list at Texas Roadhouse because we wanted to save a little money. We took our kids here and was shocked that it was $78!…what?…$78.. and we shared fries. (2 large and 1 small for 2 adults and 3 kids $17 worth of just french fries that tasted like the were cooked in old oil…so no one ate them). My daughters “snack” size chicken Parmesan was pretty much bread and did not even see any sauce. My $10 club sandwich, I had to actually LOOK for the turkey and ham..we pretty much spent almost $80 on bread and stale oil fries. 2 adults and 3 kids and sharing fries..$80…. Excessive. We could have went to Raising Canes and bought a tailgate, fries, extra toast, & drinks for less and ate the chicken for 2-3 days. We were there an hour and not one soul entered. Jersey Mike’s was busy, Subway was busy.. if your prices were better, you may have guests. We definitely will not be frequenting for those prices, especially when we could have had steak for those prices…that was 100% unreasonable. I took pictures to load, mainly because I could NOT believe we paid that much for bread. Not kid friendly prices,...
Read moreHorrible experience. This is the only 1 star review I've ever given. Our order was taken at 7:52 pm and we didn't get our order for four, till 8:24pm. When we did get our order the sandwich and wrap were sloppy and not made well. The 6 inch cheesesteak had raw onion and had more onions then meat on the sandwich. The first bite was nothing but onions. We frequent Penn Station in our hometown and love it. We were on the last stretch of our 10 hour ride home and we were hoping we could get a decent meal and be back on the road quickly. When they finally gave us our food there was no apology on the wait, for a 40$ bill. I understand mistakes happen but they obviously did not care. I have been in the service industry and understand it can be difficult. There appeared to be only two people working and the one girl ran out to her car in the middle of our order and new orders were getting their food ahead of ours. They clearly didn't care about their customer's experience. Poor quality of food for an ungodly...
Read moreI walked in at 9:10pm which I realize was close to their closing time (10pm) but the level of service was extremely poor. I think shutting down 50 minutes before closing is excessive. The person taking my order was having trouble hearing because the other worker was vacuuming. It felt like I was inconveniencing the people working. Please let me know if my expectations are too high.
I ordered three subs and two fries. My sub was made incorrectly which I didn't eat because I really don't like mustard which I specifically excluded from my order. I also didn't get the large fry that I ordered. Overall I didn't value the $32.91 that was spent as I couldn't eat my sub. The only minor saving grace is that two of the subs (for my family) we're made correctly. If it weren't for that my rating...
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