We chose Barresito to celebrate my birthday on Friday the 31st, and the experience was frustrating and disappointing. Before the night, I messaged their Instagram page to reserve a section for 20 people, specifically asking if they could accommodate us. They responded, stating that we would need to purchase a minimum of two $200 bottles and buckets of beer, which we agreed to.
Upon arrival, we were greeted by a friendly security guard who joked around with us, which gave a good first impression. However, once inside, things quickly went downhill. A staff member pointed to our section and asked if we were ready to order. I told her we needed a minute, and she leftâonly to never check back for at least 15-20 minutes. Eventually, I had to go to the bar to place our order, where we were ignored for several minutes before finally getting the bartenderâs attention. She didnât have the best attitude but proceeded to take our order.
We started with a $250 bottle, a $170 Gran Malo bottle, and two buckets of beer since half of our group hadnât arrived yet. After charging us at the bar, the bartender then closed off our original section and moved us to a much smaller space that could barely accommodate 10 people. She came back with the beers and rudely told two of my friends sitting at the edge of the section that they had to move closer in.
At this point, I got up and asked why our section had been reduced when I had specifically reserved for 20 people. She told me that since I didnât order two $200 bottles, we couldnât keep the larger section. I explained that I had already purchased a $250 bottle and a $170 bottleâwhich, last time I checked, adds up to more than two $200 bottlesâbut she insisted that everything had to be ordered upfront. That policy is completely ridiculous, and what made it worse was that she never mentioned this before I placed my order.
To top it off, she was the same person I had messaged on Instagram about the reservation, meaning she had every opportunity to clarify this rule beforehand. Frustrated with the poor communication and lack of professionalism, I requested a refund for the bottles and only paid for the beer we had consumed. Instead of apologizing, she simply told us we could finish our beers anywhere else in the venue.
Iâve gotten bottle service at many clubs in downtown and have even worked at a club myself, and I have never seen a policy this dumb. Why does it matter how the bottles add up as long as the total amount is spent? On top of that, the place wasnât even busy, so the slow service and bad attitude were completely unnecessary.
Overall, Barresito was unorganized, unprofessional, and lacked basic customer service. If youâre going to overcharge for alcohol, the least you can do is treat your customers with respect. I would not recommend this place for any kind of...
   Read moreBaressito Bar is a fantastic spot with a great atmosphere, delicious drinks, and excellent service. The vibe is both lively and relaxed, making it perfect for a night out with friends or a casual drink after work. The bartenders are skilled and friendly, always crafting well-balanced cocktails with fresh ingredients. The music selection adds to the experience without being overwhelming, and the ambiance strikes the right balance between chic and comfortable. Whether you're in the mood for a classic cocktail or something unique, Baressito delivers. Highly recommend...
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10/10 place for boys night. I get in trouble every time I come here. If your girlfriend does breakup with you for coming here no problem. Youâll find a new...
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