KFC — Restaurant in Cicero

Ordered 2pc original chicken with mashed potatoes ,I pull up to the window girl takes my money and says,it will be 5 minute wait ,do you want spicy I said no I can eat spicy that's why I ordered original ! I said, "Why didn't you tell me you were out of original when I was ordering it.she says I didn't know.i said why didn't the cook tell you? She says, "I dunno."" She says you have to pull ar I understand front. I said why did you take my money knowing you didn't have any original.she said I didn't know,again why didn't the person cooking tell you hey were out of original if someone orders it.Tgen come the attitude. I'll just give you your money back.wasted 10 minutes of my lunch and was told to wait 5 minutes more. Come on, what kind of employees do they hire that haven't a clue if they have certain foods at lunch time. What a dump with stupid people working there, not even an apology.wasted half of my lunch time for nothing.thank god Burger King...

Greetings, I am writing to share my recent experience at KFC. I went In to order a 6 piece tender meal and the lady gave me a 3 piece meal with the wrong side order. She charged me for a 6 piece when I got a 3 piece. Also, I asked for one drink and she charged me for 2. One of the managers came and gave me a refund for the extra drink. In a civilized manner, I told her that I had ordered for a 6 piece and charged me $4 for an extra 3 piece chicken. She gave me extremely small pieces and I decided not to further intervene. In addition, I heard the manager lady say out loud how bad she wants go home. This is absurd. I haven't been to a KFC in months due to their consistent, poor service. As a result of these issues still occurring over the years, I have transitioned to Popeyes Chicken right down the street and eat there once a week. I will spread the word on this specific location. I don't appreciate the treatment I have been getting since coming here...

Their original chicken was very salty this time. We ordered spicy and got regular. We ordered on line for pick up. They gave us the wrong order and over charged us. Because I ordered online they were not able to give me what I asked for nor my money back. They were Very Rude. I was told either take what they gave me or take nothing and go back online to fix my problem. It was the first time I used their web site to order, only because the prices were a bit cheaper. I tried to go back online to get a refund but the situation never was fixed. I paid just over $43 for 2 buckets of 8 pieces of chicken. When the Tuesday online sale price should have been $10 for each bucket. I don't know how they came up with that price but I tried to explain but they were very crowded and other customers were getting angry because "I" was taking too long discussing my situation. I had no choice but to leave with what they prepared for me. NEVER AGAIN!!! NOT...