Starbucks Coffee Company — Restaurant in Cicero

It breaks my heart to have to leave a bad review/ comment like this about one of my favorite go to stores for coffee. Every time I go to this location either they’re out of whip cream, lines be extremely long and store associates are upset as if they don’t want to be at work or bothered with customers. Usually I redeem star ⭐️ points at this location but was told that they ‘NEVER ‘redeemed star ⭐️ points at this location. Their was new faces there so maybe they didn’t know how to do it or wasn’t trained. In the process I contacted Starbucks 800 number to confirm that they do redeem star ⭐️ points still at this location after being told they don’t or ‘Haven’t Ever’ did such a thing. FYI you will have to redeem coupons at non Target...

This Starbucks' employees are lazy. Its a hit and miss with them. I ordered a mocha frappeccino. One time they told me they didn't have anything available that had mocha. Second time they didn't have anything that was a frappeccino because they didn't have any frappeccino (frappeccino order never came into the store.) During the winter I order Cinnamon Dolce latte: excuses for not making them: their machine was broken and didn't have any hot coffee. They already closed the register because there were no customers. (More than 2 hrs of the starbucks listed closing hrs.) Horrible horrible employees. I hate going to...

Been here multiple times since it is the nearest target and Starbucks near me.. I try to stay away and always try to give this place another chance. Here is why you should not come here:

Incredibly slow-paced and usually long line. Poor customer service. Place is always filthy. (I.e. messy area where drinks are made, always looks like a tornado hit the place) The DRINK that you just paid $5 plus dollars for tasted like garbage. EVERY TIME!

If you are reading this avoid coming here at all costs for...