This was the most purely distilled "meh" of a breakfast I have had in years. I fully expected a Live, Laugh, Love word art above the hostess station. My wife and I thought this was a small business when we found it and decided to try it. It wasn't until after we had placed our orders that we figured out we had been duped by franchise and their clever marketing department. This is the kind of place that the Ashleigh's and Vykktoreeah's go to post an social media photo about living life to the fullest.
The place wasn't busy at all and it was nice and clean. We grabbed a menu and headed towards a table. However we were told more sternly than I would have expected that you order first and then they would seat you. Ugh, whatever you say Tragedeigh. So we place our order at the hostess stand - almost $40 with no drinks - and of course there is the greedy and oh so lazy "How much would you like to tip?" before you have received any service. Sorry, if I have to order standing up you don't get a tip on your iPad.
I love biscuits and gravy. It's a simple dish that is easy to make, but can be difficult to master. I've had hardtack, I've had crumbly dry biscuits, and moist pillowy soft ones too. These are basically pretentious Pillsbury Flaky biscuits. The most interesting thing about them is their shape. The flavor and texture is just "huh... it's a layered biscuit". The gravy was thinner than I prefer, but not bad. The sausage however had the texture of the plant based "meat product". The shaved ham and sprinkled green onions are complete head scratchers. They merely exist to show the world that they are different than everyone else and oh so edgy.
My wife ordered a biscuit, an egg, and some cheese grits, and bacon. I don't know how they did it, but they made bacon somehow flavorless. The grits were closer to a gravy than their real gravy!
Both of our orders came out relatively quickly, but somehow they were only warm, cold even in some spots. I finished mine because, well... I paid for it. My wife didn't bother though.
I honestly cannot believe this place is popular for the food, but the location and the younger generations craving for pretty backgrounds to post in their unending search for internet clout are a match made in heaven.
If you are wanting good comfort food, I think you would be better off going literally just about...
Read moreHow does a biscuit place run out of gravy?
We stopped by around 1pm on a Sunday — the day of a Bengals home game — and the restaurant seemed severely understaffed with a line out the door. It took over twenty minutes just to place our order. The hostess taking orders was also cleaning tables while people were still waiting, and several customers walked out because of the wait. The water station ran out of water, and the same hostess had to refill it in between taking orders. It feels like they still have some kinks to work out. Maybe it was just a bad day, but if they’re short-staffed, a heads-up to guests would go a long way so we can manage expectations.
My husband mentioned there were no paper towels in the restroom. Our food took about 25 minutes to come out. I originally wanted biscuits and gravy (which they were out of), so I got the side salad instead — the greens and Brussels sprouts were fresh, but the dressing wasn’t great. The biscuit and jam were good, though!
My husband ordered The Princess — he’d give it a 7/10 overall. Great biscuit, but the chicken was closer to a 6/10.
We almost came here with a group of friends and are relieved plans changed, honestly. The food had potential, but the slow service and staffing issues would make me think twice before...
Read moreBiscuit Love has an aesthetically pleasing atmosphere, but unfortunately, their food doesn’t live up to the hype. The setup where you pay before you eat seems strategic because once you try the food, you’ll wish you hadn’t. I ordered shrimp and grits, chicken sausage, potatoes, a biscuit (since that’s their staple), and a Peach Bellini. Out of everything, the Bellini was the only standout.
The grits were bland with zero flavor, and the shrimp were pale, watery, and also lacked seasoning. The cashier even suggested I get the shrimp on the side due to potential wateriness—and she was right—but I didn’t expect them to taste like plain water. The potatoes were crispy on the outside but disappointingly uncooked on the inside. The chicken sausage was passable and became necessary to make the grits somewhat edible. The biggest letdown? The biscuit. It was hard, which is unacceptable for a place named “Biscuit Love.”
The service was friendly, but I would’ve preferred not to have to get up to fetch my own condiments and water. Overall, a beautiful place, but the food and experience left much...
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