Dunkin' — Restaurant in City of Auburn

By far the most dependable Dunkin in Auburn.

Update as of 12/6/17: OK, I went through the Grant Ave Dunkin Donuts this morning before beginning my comute to work. My debit card has lost it's magnetic strip and I am still waiting for the new card to be sent to me. I let the man know that he would need to punch in the card number since it will not swipe. He grunted and looked annoyed. After paying, he handed me my coffee and said to me, "Ma'am, if you know the card doesn't swipe next time can you come inside because we are timed on drive through." UMM.... No. I have several problems with this.

If in fact you are being timed, it is to ensure that you are able to handle the flow of drive through and manage any problems that come up in a timely manner. This apparently is not your strong point.

Drive through is a service that your restaurant provides for ANY customer able to pay for the products you provide. I was able to pay, just not in the manner in which you preferred, or as quickly as you determined necessary. That is its own issue which I feel does not need to be described at length.

By asking customers to do this, you're basically making the customer responsible for your work performance. It is not my responsibility to make sure that your "timed" drive through shift went well today. Nope.

On a side note. Three days ago I went through the same drive through and the young woman punched in my number without question or comment. She did it quickly and was pleasant enough to be able to say "Have a good day." So Mr. Grumpy-pants from this morning. If there is a problem with your timeliness when you're working drive through... it has nothing to do with me and my debit card. It...

Usually a very good place to go, with a fair waiting time that's not super quick nor super slow! Buying food items will significantly increase waiting time, but if your just getting drinks then you'll have some fast service. I mostly get frozen coffee or hot coffees and sometimes the 2, 3, 4, 5 dollar menu items, so I'm unfamiliar with the other hot and cold drink options. About half the time the hot coffee comes with a pile of grounds in the bottom of it, and at the same frequency the frozen blender seems to be broken. Customer service is very good though, as they are always polite in the drive through and there was even one time when the window worker hopped through the window to pick up my card that had fallen! So while this place does have its ups and its downs, I would still recommend at least trying this spot if you're a coffee lover. Also, getting out of the drive through is a pain as it connects at a weird angle...

They've messed up my order countless times, however their location is closest and they usually have great deals, like the current 2 for $3 english muffins. I ordered that along with an iced coffee and when I got to the window they only gave me one sandwich. Even though the girl never told me what my total was I was willing to pay the difference. However while another employee came to assist I heard the first employee going on about how she repeated the order back to me and I need to "learn how to order." I had been perfectly pleasant and reasonable up to that point, understanding that mistakes happen. With her attitude though I had to drive away. Again I've given this location numerous chances to provide decent service but this was it for me. I strongly advise anyone else to go to the state street location or even better the one on East Genesee, though it does not have...