Dunkin' — Restaurant in City of Cohoes

Worst experience at a Dunkin ever! The staff was so rude, they tried to steal my change, burnt my toast, and didn’t give me my hashbrowns. My order came to $6.48, I gave them $10.58, the lady handed me my drink and took the money and walked away. Then another lady came to the window and asked me to pay again, I told her I had already paid and was waiting for my food. She walked away and the third person came over and asked what are you waiting for? I told her I needed my change of $4.10, and my food. After them debating and arguing back-and-forth, and be repeating myself that I needed $4.10 back, the original woman was extremely rude to me, saying I don’t need your backtalk and bullshit. Then the second lady tried to only give me three dollars back, and I reiterated that it was $4.10 change. I asked specifically for “very, very light ice” and I got half a cup of ice. When I finally got my food, I was missing half of my order. I tried to call the phone number on the top of the receipt to speak to a manager, and it redirected to somewhere in New York City, presumably the franchise owner. I tried six different combinations to try to speak to a person, and every single time it said the mailbox is full. I can’t even speak to somebody to have...

Ordered the sweet pepper bacon with no egg on English muffin, I'm given a sandwich with regular bacon and yellow cheese. SPB comes with egg. Peppered bacon and white cheddar cheese. I kindly let the girl know who was sweet and went to have it remade for me. Guy making the sandwiches must not care or must not be paying attention or both; with all the non work related talk I can see why distracted, because I get a sandwich with hot bacon and cold cheese as if he forgot to put it to melt. My cheese was not melted at all. Def depends on where you go because I get this sandwich daily at th3 Glenmont Dunkin on Fuera Bush and they get it right all the time. Less gossiping and more working and paying attention to customer. Terrible...

Literally just ordered food to be delivered and just received it , Strawberry Green Tea Dragon Fruit refresher which is supposed to be made with green tea and you made it with lemonade which my girlfriend is allergic to, which luckily we saw before she drank it. and you messed up my donut order. only thing on the order you got right was my XL hot coffee with 8 cream and 8 sugar (im guessing because thats so easy to make a caveman could do it) I worked at Dunkin and let me tell you you're job isn't that hard, either do it or go home and find another job because obviously Dunkin...