Moved from Kingston to a new state a few weeks ago. Stopped at B&B as my last spot in New York before traveling. Got two dozen bagels for freezing. Asked them to slice them, because I knew when I got to the new place I would have no idea where a knife was. It took an insanely long time, and 24 out of 24 bagels were sliced as crookedly as a bagel can be slice. Full on diagonal. Not one half will fit in the toaster. Seemed intentional to me (24 for 24?). I called them, spoke to someone, called again the next day, got cut off, tried back got no answer.
We always tip well and are always polite. It's not just that an employee would cut them like that out of spite, but that the owner didn't care. The attitude in this place is always that you are inconvenient, so - I found good bagels where I moved, but as I tossed the ones in the freezer today, was reminded to leave...
   Read moreTerrible service on 7/1/23. Usually the staff and bagels/sandwiches are excellent. They was short staff on that weekend, both of the 2 ladies made a mistake on an order. However they both snapped and got mad at me. They should be either be warned or fired.
On the 2nd reorder, I offer to write a list. They said they got it. 2nd time another minor mistake. I asked a refund and they refused. Plus a heavy set Woman staff member on 7/1/23 states âI am a Loser in Lifeâ to me. She needs to leave this job.
Strong Advice for the Owner. They should have had only the 2 staff on 7/1/23 only sell bagels and no sandwiches. Even being short staffed they could have been more polite.From now on, I will only go to Home Plate Deli and other area places for...
   Read moreMy sister Denise wanted to try the bagels, so in we went. I didn't care for the muffins I bought (banana nut & cranberry nut something). I found them dry and tasteless. The bagels were good, but too thick for me. I wouldn't buy anything here again for myself. However, my sister? LOVES THIS PLACE! She loved the bagels and fell in love with their muffins. So, it's based on preference. I don't like HUGE thick bagels, but my sister does. I no longer like HUGE muffins, but again, lol, my sister does. The food here smells great, it's very clean, and the staff is awesome. So, even though I wasn't thrilled, lol, my sister had a great time. So, we'll visit again, so she can enjoy herself, lol!...
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