Toss't and Press't — Restaurant in City of Mount Vernon

I really wanted to put in a great review for this establishment, but the customer service desperately needs room for improvement. There is a lot going on in such a small eatery with the lack of employees being assigned to their roles. People are waiting to be cashed out, others are waiting to be served. Delivery couriers are waiting to pick up orders and ultimately, the running of the business is unorganized. No one is moving with the slightest sense of urgency, some are unaware of what “vegan” means (even though it’s listed on their menu) and there’s a lot of verbiage on the menu in-store. Nothing is clear and easy for the customer to follow through. And as a first time customer, the operation of the eatery was all over the place.

I asked the employee that was serving me if the coco bread sandwich is vegan friendly. She didn’t understand what that mean’t. I asked if it’s made with dairy products. She goes on to say it’s white bread. The information given didn’t help me, so I asked which of the bowls is vegan friendly: the rice bowl or the pasta bowl? She mentioned it depends on which protein you get and start listing protein choices that aren’t vegan like chicken and shrimp. She recommended vegans usually get the quinoa bowl with chickpeas, so I went ahead with that option. Then I pointed at the mushrooms and asked her if the mushrooms are vegan friendly. She mentions that the mushrooms are made with butter, but as she was preparing my bowl, she changed her response to saying that the mushrooms are vegan friendly 😅. At this point, im confused on what’s actually vegan and what’s not and she is unaware of what vegan options the eatery offers or even what the meaning of vegan is.

As she was preparing my bowl, I asked if certain toppings like the crispy shallots were vegan. Every time I inquired, she chuckled as if I was asking too much. If there was a clear indication showing which toppings/menu items were vegan, I wouldn’t be inquiring to the employee about it. Upon checking out, I asked if the spinach patty was vegan and her response was that she doesn’t know how the dough is made.

The food itself was ok. I ordered the quinoa bowl with mushrooms, plantains, mixed greens, mango salsa, pumpkin seeds and cranberries. The sauces like the tamarind ginger and the bbq sorrel were 10/10.

Overall, my first time visit was ultimately disappointing. I really wanted to share great things about this eatery, but unfortunately my experience wasn’t great. I hope the owner will review this review and make the necessary changes in order to have an...

I came in yesterday with my hubby and spent 💲85 OR MORE on BAD ⚠️⚠️FLEX BOWELS 1st thing the Flex bowel Advertisment is MISLEADING 😡😡‼️‼️AND NOT CLEAR THE SIGN HAS 2/ $26.99 . It was one of the reasons why I selected it , NOT that Each One is $26.99 . I was a resturant manager for 10yrs and customer service is what continues to help businesses thrive and this Absolutely NEEDS TO BE FIXED to Avoid future misunderstandings. 😤😤😤The cashier even agreed and mentioned this subject was brought up before . 👀👀 My order : 2 FLEX BOWELS : 1st bowel had Salmon and Shrimp rice, romaine lettuce , corn , tomato , onions . The SALMON AND SHRIMP TASTE LIKE IT WAS OLD and I mean HARD , texture was RUFF NOT FRESH AT ALL. 2nd bowel had Shrimp and Jerk Chicken, macaroni salad, coleslaw, cucumbers and rice with romaine lettuce , AGAIN THE SHRIMP TASTE LIKE THEY WERE OLD hard , RUFF texture !!!. The jerk chicken was hard but it was fresher than the Shrimp. The chicken was flavorful. I also purchased to FRESH PATTIES and I mean handmade quality patties. I purchased 1 FISH AND 1 SHRIMP ......NOW THAT WAS DELICIOUS AND I WOULD PURCHASE AGAIN . THE GINGER BEER AND MANGO SEAMOSS WAS ALSO A HIT .🥂🥂 Unfortunately I DIDNT have time to come back for a refund due to picking up my Autistic son from school because he is in the Throggs neck area and Mount vernon is not around the corner and he functions off of routine so his needs always come before mine. But I am not happy I did not want to post a bad review because I definitely felt welcome when my husband and I came in . There was a gentleman who may be the owner not sure , he was bringing in supplies and because his hands were full I willingly opened the door to the kitchen for him .He was very nice, gracious and appreciative. He also spoke with two ladies behind me about his favorite color being green and he liked their green shirts . He spoke of why he incorporated green everywhere in the resturant . I felt he was taking time to get to know the patrons who enter his establishment so I hope he considers my review .Please feel free to reach out...

My partner and I recently visited, and I went inside to inquire about parking and to hopefully meet the owner, as we had heard so many wonderful things about this establishment. Let me start by saying that I place great importance on customer service, as I’m naturally an upbeat, friendly, and caring individual. The customer service here was truly exceptional. The staff members were absolutely delightful—genuinely warm, attentive, and welcoming.

Even though the owner wasn’t present at the time, the employees went above and beyond to assist us, recommending convenient parking options and ensuring we felt valued and comfortable. Their thoughtfulness and professionalism did not go unnoticed.

We were even offered a sample of a smoothie called “I Believe in Love” 🥰—and it was phenomenal! Naturally, I had to purchase one. Ironically, our visit was on November 5th—my birthday is the 6th, our anniversary is the 7th, and my partner’s birthday is the 8th 🥰🥰🥰🥰🥰—so the name of the drink felt especially fitting!

We also had the pleasure of speaking with the owner, Bre, over the phone, and I must say, I wish every business owner could take a page out of her book. She was warm, gracious, and incredibly patient. Bre and her team are truly top-tier—definitely five stars all around!

Thank you all for making the beginning of our celebration so memorable. From the smoothie to the patties and the bowl, everything was absolutely delicious. The meat kind was incredibly flavorful and perfectly seasoned — tender, juicy, and bursting with rich, well-balanced spices that complemented every bite. Each sauce we tried added its own unique touch, from tangy and zesty to creamy and savory, reating the perfect harmony of taste and texture. The variety of sauces truly elevated the meal, making every bite an exciting and delicious experience. We also loved that the menu promotes healthy eating, which is such a wonderful touch. We’ll certainly be returning—the drive from New Jersey was well...