Amazing & delicious food and absolutely great customer service. Uber accidentally cancelled my order and I had to reorder, I ordered the Jerk Pork because the oxtail was not an option on the app. When I contact the restaurant to ask for the oxtails instead of the pork, they advised me that there was a price difference (we all know oxtails are pricey). I opt to downgrade one of my order, when my order was delivered I received a sweet note from the restaurant stating that the order was not altered. Very kind since the oxtail was more expensive. I appreciate the customer service and going the extra mile and sending a note. Great restaurant, great food, great customer...
Read moreI hate to leave a negative review however this is the 4th time that this restaurant has messed up our order and taken extremely long for delivery and no one answers the phone when you try and call. The food is okay, we are a Jamaican household, but after waiting for nearly 2 hours - I ordered Jerk Chicken and they gave us jerk shrimp. We ordered Mac and cheese and none came - just more rice & peas. It’s pretty poor customer service and unacceptable if you ask me. I really hope the management improves as we would like to support our local and minority...
Read moreThe worst restaurant ever, The food doesnt taste like real jamaican food, + always forguet something in the order, the chef is always angry at the customers like he hate his job, he can win the award as The most rude person in the world, he dont appreciate customers, what he dont know is that without customers he wont have a bussines, The jamaican restaurant in N-Division st by Rubens cafe is better, their food is delicious and they know how to talk to customers +They...
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