Cafe Sasso

United States New York City of RochesterCafe Sasso

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Address

739 Park Ave, Rochester, NY 14607

Map

Phone

(585) 697-0235

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Website

facebook.com

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Overview

Description

Hip hangout with espresso drinks, comfy sofas, hot or cold cocktails & pastries, plus local artwork.

I recently visited Café Sasso with my daughter for a cup of coffee, and unfortunately, the experience was far from enjoyable. The décor is beautiful, which initially got me excited, especially to see the design on my fancy, overpriced latte. However, as you can see in the picture, the latte art was a complete joke—a 5-year-old could have done a better job. On top of that, this is definitely not the place to relax on your phone or laptop. There’s a sign at the entrance clearly stating that there’s no public WiFi, which feels outdated and unwelcoming in today’s world. The worst part, though, was the customer service. Not even a simple “hello” when I walked in. Instead, the staff stood there impatiently, looking irritated as I tried to navigate the menu on the wall. Their attitude came across as, “You should be happy I’m serving you,” which made the entire experience uncomfortable. There are plenty of other coffee shops in Rochester where you can enjoy quality drinks and be treated like royalty. I wouldn’t recommend Café Sasso to anyone—it’s overpriced, overrated, and lacking in the customer service department.

yaumaris aguiar

00

I have been here 7 times and always have to budget at least 20, sometimes 30, minutes to get my order. Even if it’s just two beverages with barely anyone else waiting. I always unfortunately regret coming here — I just wish it was better for how well decorated it is. This bagel with cream cheese I got over the weekend — which took 25 mins — really took the cake though. This is with me freshly opening it. The cream cheese doesn’t even attempt to cover the surface. It’s ridiculously skimpy for no reason. My matcha latte was also extremely pale and completely beige, barely a teaspoon of matcha mix was added which is ridiculous for a nearly $6 drink. I’m not sure if they’re struggling, but being stingy with the customer is not the right strategy.

Alexis Smith

00

Very cool little coffee shop with awesome art on the walls. Has a cozy feel to it.. a homey hipster feel if you will. Outdoor seating is great as well. Their food and drink selection is pretty big! Not only that but anything that I have gotten has been delicious! Great breakfast spot. BEC on a bagel is fantastic. I highly suggest Cafe Sasso! Oh and lastly but not least the staff members are always friendly and treat you with respect!! Addition: I love coming to this place. Upon entering you just become less stressed.. the smooth music playing calms you. The staff, as always, are great. A gem in the Park Ave neighborhood.

Ripley

00