Ruby's Oyster Bar & Bistro — Restaurant in City of Rye

Went here for my 2 year anniversary with my finance. The food was good, definitely the best part of our night. However the service was atrocious. Our server, Teresa, was inattentive and crass. At first we simply gave her the benefit of the doubt that she must've busy, so we ignored it. However as the night progressed, she began to try rush us out. It wasn’t even 9pm before our desserts were dropped and she dropped the check at the same time. My fiancé left to go to the bathroom right before our dessert came, and Teresa literally came over twice before my fiancé even came back to her seat, to try to grab the check. Within 12 minutes, she asked to take the check 5 times. After her fifth attempt, we asked for the manager to come over. And immediately after it, she asked if she could at least “take it first”. After calling the manager on the phone, she went over to what I believe was their server station near the bar, and was very clearly talking about us. She went as far to even point at us from across the room. At this point, I debated even leaving her a tip. But as both of us work in the same industry, we decided to still leave one. When we brought up everything to the manager when he stopped by, he was also dismissive and barely gave an apology. We weren’t expecting much. We didn’t want him or her to beg or do anything dramatic to make up for it. Neither were we asking for any kind of compensation or for them to comp/void any part of our bill. At that point we only wanted it brought to their attention. But instead we got a “Well, I’m sorry to hear that.”- as he walked away. He even tried to cut me off multiple times while I was explaining what happened. I’m not quite sure why they both acted they way they did, maybe they were having a bad night. But it was no excuse for them to ruin what should’ve been a special night for us. I used to love coming here, but that was a time before Covid. And this terrible experience was definitely one...

I agree with quite a few other reviewers. It’s a bar that tries to look like a fancy restaurant when it’s not! There’s no specialties. Rather we can make anything kind of food options.

We had a calamari to share. The oil they use were very old. We could clearly taste the bitterness. I bet if you are washing this down with a cold beer or a margarita you won’t notice it.

And sure enough the fries we ordered tasted the same bitterness. It’s a shame for the price they charge.

The daughter ordered the French dip. Her comment was I’m glad there’s a dip otherwise the beef would be too dry!

I had the blackened cod. It’s alright. The fish was actually well prepared - very delicate and tasty. The side of white beans with bacon though was overwhelming the fish. And there were way too much beans.

Interestingly enough there seem to be a lot of locals hanging out here. Not sure it’s a pretentious place to be seen or they can’t tell the quality of food. Oh well, whatever the case might be, We are not coming...

I usually love this place- but we had the absolute worst service here the other day which completely ruined the experience. We sat with our empty drink glasses waiting for our entrees- waiter who sat us and took our order was nowhere to be found. We watched as a table that sat way after us got their order. Someone who wasn't our waiter finally came over to ask if we were waiting for something- yes, the food that we ordered 45 minutes ago. Waited some more for over cooked fries and dishes that weren't hot. They offered up one complimentary drink but no explanation or real apology- I could see our waiter take on a new table but he never came over to us again to ask if we needed anything which just made the whole thing uncomfortable considering the restaurant was nearly empty. Then they gave us the bill which had every item charged twice. I really don't ask for much, but it was just ridiculous and embarrassing for...