Raw Juice & Smoothie Bar — Restaurant in City of Schenectady

12/29/2022 10:30am— We went in this morning to order a juice and a breakfast sandwich. My fiancé SPECIFICALLY asked for it to be cooked thoroughly over hard— no soft yolk. His first bite into the sandwich was yolk dripping everywhere. We asked if she would be so kind to remake it as we ordered it, she stated “that will be a $2 charge”. I’m sorry $2 to remake a sandwich I specifically ordered a certain way? She responded with “its preference” — she began to remake it with a disgusting rude attitude and we decided it was not worth eating at that point so we left without the sandwich.

If an order is made incorrectly in a restaurant, and it’s a kindly asked to be remade — especially as a paying customer— I’ve never heard of being charged to remake something that was specifically ordered a certain way.

The young lady needs to either be re-trained or reevaluate the way she speaks and treats paying customers within the community. It’s unfortunate and I will not...

Oh my goodness stumbled upon this place the other day. We tried to find a breakfast location for my son's 17th birthday. He was requesting a smoothie and Waffles, 9 places in the area and nobody offers both items his his biggest request was a smoothie though. So we found Raw on Jay Street, on the pedestrian section, a cute and quant little place, and friendly staff. So we walked in the door and it was heavenly, all fresh, raw, healthy, and natural ingredients, I've been in the food service business for 46 years, and let me tell you, I know quality, I'm a stickler when it comes to freshness, and the right holding temperature foods need to be at, and boy did they deliver. My boys got a smoothie and a fruit bowl, I ordered a Acai Bowl and the fruit was ice cold and plentiful. I ordered it with a few other items, and each ingredient complemented the other. Can't wait to return I'll have to bring my wife which was her birthday today Happy Birthday to...

Just ordered a strawberry bliss toast and was charged $6.75 when the website says $4.75. I asked about the difference and the worker said they "didn't have any toast that was $4." I looked at the website and sure enough it said $4.75, and when I mentioned this, I was given excuses like the prices had gone up in the last 6 months/the site had a glitch. At first I thought it was an innocent mistake, but when I asked for a refund I was told they couldn't find the price discrepancy. I showed them on my phone and the worker said they'd give me the difference, slammed $2 on the counter, and stormed to the back of the cafe. I told her I didn't appreciate the attitude because it's not customers fault the website is incorrect, but she disappeared and didn't respond. My coworker was with me and was disgusted as well, I won't...