Electrik Karma — Restaurant in City of Syracuse

Service - excellent, our server (Norma) was an awesome person who knows how to take care of her clients and come across as down to earth and genuinely warm and caring. She deserves a huge raise.

Atmosphere - resto sports bar casual. Nothing special. Nice long bar with a wide variety of beers on tap.

Food - burgers were overall good for the price.

This is a restaurateur who’s been on this local for 7 years and this is a relatively newer concept that blends the owners (Neil Patel) Indian heritage with American food. And he’s done a very good job at blending Indian seasoning with north American foods, especially the burgers and famous award winning wings with Indian influenced sauces.

We had each of the 3 burgers available and all were good. The only issue was the absence of any noticeable cheese as it was supposed to include cheese. This was a big let down.

It’s served with tater tots (a mashed like potato center rolled with bread crumbs and deep fried. These are bought frozen and fried at the restaurant. Given the fries are also bought frozen and not home made we opted for the tots as it’s not our usual thing. We opted to add a wing sauce with it to dip in and that was awesome. Tots could have been fried a little longer to be little more crisp, but was still pretty good.

There were other Indian fusion dishes on the menu and given a second chance to be in the mall I would try others, such as the butter chicken on their bread (I forget the type of bread).

So yes a repeat to...

👀 There's no way this is a 4.8 restaurant.... Must be talking about the drinks because my food was absolutely trash. The wings are dry, old and not a speck of seasoning anywhere. I ordered garlic parmesean and only got ONE that had anything on it. The manager came over after scawling from a distance, then gathered his face and came to ask me about the issue with the old, burnt, dry flavorless wings. I picked up one of the extra crispy wings(extra crispy are his words) and knocked it on the table so he could hear how hard they were. He then asked if I asked for them to be extra crispy. He said they had definitely been tossed and I asked him where. There was only ONE WING that had garlic or parm on it and it was about a nickel size on that ONE wing! Will never be back. I asked for a drink and never got it. I asked for something guava and she never brought it out. 😏 I'm so over NY and their unseasoned food and horrible...

Overall quite disappointed with what could have been. The concept is great, love the actual atmosphere of the place too. Service was great, no complaints. Problem is the food is lacking in... everything.

Value is terrible with very small portion sizes for cost, I almost never finish food at restaurants and this was the first time in years I've left hungry, and we even had an app before the entree.

Taste is not great, actually got a rice bowl to try and was given avocado that was so unripe i couldn't cut with a fork. Guess maybe the answer is to only order the flatbreads or the burger, those looked ok. The pakora app was actually the best part of the meal, it was pretty good.

The grilled chicken sandwich and rice bowl are 100% not it. Honestly so little chicken between the sandwich and the rice bowl you could have easily made 2 of each of our orders with a single...