T.J. Maxx — Local services in City of Syracuse

If I could give.... i would have rather given this a minus star. They charged me $38 late fee for couple of cents balance without any notification. So I cancelled their rewards credit card. This is worst credit card ever. A few days ago my wife baught a facial wipe and used a single wipe from the pack. It started itching and irritation to her face. So we came back to return it. They directly told that they would not take it back. The person working there was so rude that she did not have a courtsey to listen to us. Rather she went on a phone call while we were on counter. The store is full of junk and a collection of old rotten stuffs. Some days ago we baught a frying pan and it became bad in only 4 days. What else this tj max store can expect from us? A minus star.... nothing else. Worst experience in shopping ever.... please avoid this store... otherwise you will be throwing your hard earned money...

Very bad customer service the supervisor it’s works this day 11-15-2022 at 5 PM very rude and so mean and she don’t know how to take care of customers because I want to return the perfume she told me this is not the same perfume on the receipt I spent 30 minutes to explain it to her the same perfume she told me and now I can’t do anything for you sorry,after 30 minute she understands this the same perfume and she return it for me I’m not recommended this place because it’s really bad supervisor and after I ask her where is the supervisor she told me I’m the supervisor and when I try to explain it her she told me I can’t return anything after 30 minute she return it for me she gave me a hard time and I told her if I don’t have receipt what I can do but I have The receipt she told me I can’t return it i told even i have my card she told me yes...

The worst store ever!!! I bought a makeup remover wipes on 09/15/18. I just used one wipes on the same day. After using that wipe I was having very bad skin irritation. Next day I went to Ithaca TJ Max store for returning. The store refused to return it back because I already used one wipe, as they suggested. Then I bring it back to Syracuse Tj Max store to return. As usual they refused me and suggested me to give someone else this bad product😡😡😡😡 . If I am having problem using this bad wipes how can I be able to give it someone this worst product. The store salesgirl was so rude she literally ignored us. Her behavior was so bad that this is my last shopping from Tj Max. And at the sametime I will also suggest other people never waste your hard earned money for this crappy store !!!!!! I wish I could give them no...