Zero Latency VR - Destiny USA — Attraction in City of Syracuse

Wow! My first AR experience at Zero Latency was absolutely mind-blowing, and Brian made it unforgettable. From the moment I walked in, Brian's enthusiasm and expertise put me at ease. He patiently explained how to use the equipment and gave us helpful tips for the Space Marines game. During our 40-minute session, Brian was attentive and always ready to assist. His friendly demeanor and clear instructions made the whole experience smooth and enjoyable. What impressed me most was Brian's ability to troubleshoot a minor technical hiccup quickly, ensuring we didn't lose a moment of my immersive adventure.

The Space Marines game itself was incredible, but Brian's exceptional customer service truly elevated the entire experience. He went above and beyond, offering interesting facts about the technology and even suggesting other games we might enjoy on our next visit.

Zero Latency is lucky to have such a dedicated and knowledgeable team member. Brian's passion for AR and commitment to customer satisfaction is evident in every interaction. He deserves recognition for creating such a positive and memorable experience for first-time players like myself.

Thanks to Brian's outstanding service, I can't wait to return to Zero Latency and try out more games. If you're considering an AR adventure, ask for Brian – he'll ensure you have the time...

I recently visited Zero Latency, and it was an absolutely incredible experience! From the moment I arrived, the staff made me feel welcome and ensured I was fully prepared for the adventure. The VR equipment was top-notch, and the gameplay was immersive and thrilling.

A special shoutout goes to Shaun, who went above and beyond to make our visit unforgettable. He was not only courteous and professional but also incredibly helpful in explaining the setup and offering tips to make the most of the experience. His enthusiasm and attention to detail added so much to the overall vibe.

Whether you’re a first-timer or a VR veteran, Zero Latency is a must-visit. Thanks to Shaun and the team for making it such a fantastic experience! I can’t wait...

Amazing time way better than Reno NV

Also editing to add, your employees are the BEST. Not exaggerating when I say that either. Both girls were not only super friendly and a blast to be around but they’re HELPFUL! They took their time to help us get ready for the game but also let us use their personal phone charger so we could get the Groupon code for them. The one girl at Reno actually got mad when we brought our father and he had questions about the VR. So huge thank you and definitely recommend for anyone at any age. The employees will help you the entire way, except if you’re being attacked by zombies.....