Chick-fil-A — Restaurant in Clarksburg

Ok just a second... Wow that is a awesomely hot spicy chicken sandwich... And it's not because someone dumped a bunch of messy (what looks like buffalo mayonnaise) all over it. They actually put the spicy in the breading... Bingo!!! A big plus is the fact that you're not wearing a portion of your meal 😂. Now the waffle fries... I've never had these before. They were actually pretty good a lil more than I would want a French fry to be. Ya know they are kinda big. But I gotta admit, it tasted like they changed their oil after every batch. No nasty burnt taste or any remnants of another strange food that was cooked before the fries were. All in all I give em' a 8.5. Ohh and you gotta try the chicken nuggets BLAM!!! They are so delicious!!! Their lightly breaded... All white meat chicken breast... So juicy🤪. Like lil pieces of heaven that you can eat... Or marry!! I don't know what's happening with this chicken nugget revamp but the younger generation has got it made (as far as fast food selections)...I grew up eating what McDonald's and their competitors called a...

This is not a review of the quality of the food, but rather the inconsistency. I usually always get a large unsweetened tea with light ice. I just think the sweet tea is wayy too sweet, so I get unsweetened and add Splenda. It's a treat for me because I don't get takeout/fast food often.

Almost every single time I order I will either get sweet tea instead, or a whole cup of ice with little to drink (I get light ice because I sip on it throughout the day, not because I want more than I'm paying for), or I don't get any of the spenda I ordered.

I don't want to be that person or to be petty but I am paying for a product/service and not getting it. I've worked in fast food/restaurants for almost 8 years now so I think I know a thing or two about getting orders right. I don't beleive a drink order is that difficult. I go to chickfila because I honestly love their tea, but its such a difficult task to just get what I ordered that its not even worth it anymore.

P.S it shouldn't take me 40minutes to get my order...

I normally never leave bad reviews but I ordered a small chicken nugget tray and a gallon of sweet tea at 2pm on 11/18/23 online and they had me do pickup at 8-8:15pm so we came to pick it up at 8:15pm. The first girl acted confused and asked for the name at least 6 times and then she asked what we got again even though I was sitting there showing her the email confirmation with everything on it, and then she made us pay with our card again even though I paid online and again, had my email confirmation there. We then pull around and sit even longer and another girl came out and said, “you only got this right”, and had the sweet tea and we said no and explained and everything. She couldn’t believe we’ve been sitting there that long and was also confused. They ended up giving us our tray and we finally left at 8:55pm. I have still been charged double for the order, we left and was very disappointed and aggravated with...