Teelak Thai kitchen — Restaurant in Cle Elum

Don’t go here if you’re hungry.

I’ve been there twice and the food is good. But the service is beyond terrible. First time I went there was four of us and we were the only ones there. We ordered and food was good, but it took way too long to get our food, and we got all the plates at different times. My girlfriend was done with her plate by the time I got my plate (I was the last of the 4 to get food). From the time that we walked in to the time I got my food was about 45 minutes, with no one else in the restaurant.

The second time I went there, I never got my food. When we walked in there was 2 of us, and there was only a big group at a table (4-5 adults and 4-5 kids). The waiter gave us a table and menus but it wasn’t for another 15-20 minutes until we got water and our order taken. We placed our order and another couple walked in. We waited 1 whole hour, then, the couple that walked in after we did got their food. So, I got up and politely asked what was going on with our food. Waiter told me we were next, that they had run out of rice and were super busy, ‘can’t you see’ were his words. I walk away, and as I walked away he went into the kitchen and overheard him say “if you don’t want to wait for your food don’t come here”. So, I walked back to my table, grabbed my stuff and we walked out. When we were out side the waiter comes out the kitchen door and says “I’m sorry, I can’t get the kitchen to go any faster, what do you want me to do?” I told him I heard what he had said in the kitchen and thats why we were leaving. He got red in the face because he realized I heard him..To which he said “I’m sorry, were busy what do you want me to do” I didn’t reply, got in my car and left.

At no point were we ever disrespectful to anyone. We sat at our table patiently for an 1 hour 20 minutes. And it wasn’t until the table seated after we placed our order got served that I decided to go ask. I understand restaurants get busy, I’ve worked at my fair share of them. I know things get hectic. But the customer service is what was terrible. Not once in the 1 hour 20 minutes did anybody come by to check up on our table. Then after I ask what was going on I get the attitude.

Long story short, good food…horrible horrible customer service. I will not be going back to this place. If you decide to go, be aware you will probably be waiting for...

We had dinner here last night. The food was fair. The staff at this restaurant seems very unprofessional. They were playing loud rock music. The first thing that happened was when the order came out one of the dishes were wrong. They said it was written correctly, but the kitchen made a mistake. They corrected that and brought out the correct food. While we are eating, we were visited by two large mastiff dogs. Myself owning three restaurants for 41 years, I would never imagine having dogs in a restaurant dining room roaming freely. When we received the bill on a hand payment system it only showed the total. After I signed and gave a 20% tip, the receipt came out itemized. I ripped it off, and the guy grabbed it from me and said that receipt was for his records and he would print me another copy. The second copy again only had a total I was a bit confused on the total. It seemed high, but considering, we were buying another couple their dinner I did not want to make a big deal of it. When I got home, I looked at the prices and realized that it was $25-$30 higher than it should’ve been. I read other reviews which sent me to their Website. The website states parties of four “ May” Get charged a 20% service fee. I have seen this for parties of six or more, but never on four. They did not say anything on the bill or the receipt that it was already charged. I went back this afternoon to look at a menu and did find that it was on the bottom of the menu in fine print. I do believe it should’ve been mentioned on the bill and we should’ve received an itemized bill. Even on parties of six or more work, we have been charged this. It states on the receipt that you have been charged 20% but you may leave more if you feel like you would want to. Ultimately they received over a 40% tip. This is very dishonest. We are in the area for two weeks and most likely we would’ve gone a few more times while we were here. I do not recommend this establishment to anybody. I am usually pretty easy pleased. I understand how hard the Restaurant business is. If they allow dogs roaming. Throughout the restaurant, I can only imagine what the back of the house...

Overall super tasty, great place to sit, the table once filled with food was little short for a family of five, but we had three sleepy kids in tow.

Easy going place, they spoke of a constant stream of business when we walked into the momentary lull. They might need an extra chef for the weekends, when it picked up it was a lot, but they managed pretty well. Our total was just under a hundred, and I felt the dishes were made well. I don't know if we were comped from the spice level being a challenge for us, or if the prices were just that comparable that I didn't notice or mind.

I do feel a bit bummed the kids (and myself) were not able to eat a ton of the food, as our waters were out and it was spicy, but our kids were polite puddles. So be sure to ask for "no spice" simply if you have an intolerance or dislike for it.

That green, earthy Thai tea was superb! We have only run into those seldom and it was a real treat. My first Mai Tai (spelling?) and I already had ordered it less sweet, and I think it was done perfectly. I don't have any real experience to compare it to, but I enjoyed it.

We ordered the spring rolls, (looked homemade, I was impressed.) and the tofu. Tofu is thinner but I think it may be been cornstarch refried, which is better for those with sensitivities. (PLEASE, add gluten free notings to the menu?) The wonton soup was rad. I think they MAY use GF soy sauce? Seems the broth did not bother my reaction to gluten too badly. We ordered the drunken noodles, pad thai, and peanut seelay I think, not pictured as it was later on, but also spicy at a 1/1.5 kid level, I had a bit of a reaction to the spice level and broke out, so maybe it was a new experience for me or homegrown peppers?

Definitely don't miss out of this lovely place. They have a hard working staff that communicates well as I didn't see any frustrations when it got to busy, they just worked harder. We did only get one water rounds and the kids were sure they were dying, and the tea does come in a cup and not those teapots heads up too

4/5 overall would...