Being a hospital employee I frequent this location often, until recently. I get the same drink every time which is not a complicated drink. When my drink comes up wrong I let the ladies know and they immediately catch an attitude as if I was the one who messed up the drink. Recently I ordered and was waiting in the lobby, I could hear the barista Azmia complaining about making my drink. I heard her loud as day say “she needs to order something different cause I don’t like making this drink” with a really bad attitude and then slammed my drink on the counter. You can’t work at a coffee shop and complain about making drinks. The ladies always have bad attitudes and always get upset with you if you mention your order is wrong. I will no longer be visiting...
   Read moreStaff is friendly, but consistently drinks are incorrect. I order drinks as they are on the menu and they still are not right. Friend paid for extra shots and add ins and they were not in the drink. Been given incorrect sizes and they’ll fix the size but then the drink is poorly made. I hate leaving low reviews but how is the quality going to otherwise improve. There’s been a few times I’ll add extra shots and the drink is purely milk. And I’ve been ensured that it’s made correctly but there’s no flavor or color. Love the staff, just want the quality of drink that is being paid for.
Updated to 1 star. Unfortunate. Understand being busy and hate feeling like a pest, but shouldn’t be treated like one for asking politely for something...
   Read more5 stars for Dacin. Thank you for the excellent service. Dacin checked on the stock assortment for me and assisted me to see if they had what I wanted in stock. He very clearly conveyed the location and hours. He gave the extra consideration a normal employee would not provide. Thank you Dacin! He should be recognized for his extra level of service provided. I hope he receives proper recognition for going above and beyond when no other stores had what I wanted. He is an employee that other stores should make an example of for a customer experience and...
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