Pastafina's of Cleburne — Restaurant in Cleburne

Went to have a New Years dinner only to be once again provided with unprofessional customer sevice seems to be the trend now! Asked for lemon with water did not get it. Asked again still did not get it. Was asked if we wanted more bread said yes never came. Asked where is the bread? Oh let me see if cook put more in the oven really then why did you offer it? Watched two new people come in to be seated and was served bread. The food took a really long time to be served as well. The food finally came the salmon was burnt & bread on stromboli was hard with no flavor & side salad is $4.00 for lettuce with 1 tomato and 1 slice of cucumber that's it! They did not offer parmesan nor did server ask about drink refills. This big female that was our server had no customer service skills at all! The manager was approached about the matters and also was no help! He offered $5.00 off bill. He did not seem to be concerned about his employee's diservice or poor quality of food. I even said to the poor excuse of a manager....at your restaurant I should not have to serve myself. I had to go to the bar to get the lemons we asked your server 2x for that she failed in her job duties to produce. She could of advised that the bread would take time to cook even though she should of checked on availabilty before offering it in the first place! As a person who works hard for their money I refuse to come here again to spend it.....bad customer service & lack of skills is becoming to trend in public places. These businesses will eridicate themselves as hard working people will not return to places like these to continue to do business. We will go where we can get good quality food & portions as well as where we are appreciated for our time...

Seated in a booth toward the back. The AC fan was rattling making the music indistinguishable behind this rattling sound. My first experience was great many years ago. The noodles were clean with the right thickness and texture with perfect seasoning with the grated cheese option. The table bread is still just as good today as it was the first week they opened. The food and service has taken a big decline over the years. The noodles are now the fine thin spaghetti pasta, pre-coated with sauce and double topped with the meat-sauce. Making the meal all about the sauce and the pasta is lost. Maybe, it would be better if I ordered something else. Spaghetti should be an easy perfect dish. Today there were approximately 5 tables of people and two waitresses working. My drink became empty and placed it at the end of the table hoping the waitress will see and refill or come ask. I ended up taking sips from my honey's drink. Eventually she came out. I ordered a different drink. The bartender brought the second drink out, where I asked the bartender for a refill of the bread for the table. As you might know, I waited a bit for her to bring the ticket at the end. I asked her at that point not to walk away as I gave her my card. She came back and asked how things were. I did give the waitress the pointer at this point, that with the place pretty empty, she should keep a closer eye out on her tables she is waiting. I really just want the place to know that a simple spaghetti meal should not be compromised so, so much. My honey did not eat his lasagna. He ate about three bites and spoke of the lack of seasoning. I should have gone to R...

This place deserved a 5 star previously, and I don't know why I didn't do it before, but now they've just gone downhill. I've been here several times, and the last time was Mother's Day, and it was not a good experience at all, unfortunately.

The waitor took a while to get to us, and then they had no Romain lettuce for the cesar salads we ordered, so then we said ranch, but then they had no ranch dressing. Then the bread was so horribly doughy which I've never seen them do their bread like this before. Definitely rushed. I would have gathered them to communicate that the bread would take a while but come out correctly.

The drinks were not good at all. A "top shelf" was intolerable and a strawberry that was not mixed well at. Which is to be expected at a Pastafina. They don't normally sell alcoholic drinks.

The chicken parmesan was great, but the shrimp scampi has not been the same the last 3 or 4 times I've gotten it. It has lost flavor and more oily. So disappointing.

Unfortunately I think this is the last time I will be here. This last visit was just too disappointing. I miss the old shrimp scampi. They had to have changed the recipe because it was consistently good before, and now these last 3 or 4 times is just too many or maybe they...