Raising Cane's Chicken Fingers — Restaurant in Cleburne

This store is fairly new, I went for the first time last night with some friends. All of our plate had at least 10 french fries. Whoever was serving the fries were literally counting each one by hand. The portion was so ridiculous, so I went and ask the cashier if this was a joke? She went and got the lady who was serving the fries. Apparently she was the MANAGER! She was really trying to save the store money 😂, and forgot all about consumer experience! I showed her my plate and with an attitude she said, “well you if you want more, YOU HAVE TO PAY!” I felt a bit humiliated, but I didn’t care because after we left her staff were all quietly apologizing. I know there is a management problem at that store! & it’s sad that those workers have to work with her. I could just imagine the poor treatment they get from her. I hope corporate reads my post, and begin to do something because she’s going to ruin the culture and mission of Canes chicken.

I did call the location leader. He said he was going to speak with her. But, just speaking with her is not enough. She needs to understand how to be a real manager, & that takes time and training.

So until I notice change the next time I visit, I will reconsider my rating. & I’m rooting for her workers, they...

The first couple months after this store's opening, everything was great. We were stoked to finally have a Cane's in town and were getting food there maybe once a week or so. Our last two visits however, not so great.

About a month ago my partner and I got Cane's for dinner and he commented that his tasted a bit off, but I didn't notice any issues with mine so I finished my food. Next day I was super ill with food poisoning and it took at least another day after that to fully recover. We suspected the chicken they served us was bad. I stopped going there for a while, until my partner asked for Cane's this last weekend. I still didn't get food but he got what he wanted and upon making it home, he found his chicken a bit underdone (more the breading than the meat), and said it tasted off again the same way it did the night I got sick. Sufficed to say he didn't finish his meal.

We really hope these last two visits were flukes since we love not having to drive to Burleson for Cane's, but if this keeps happening we might start coming just for the sauce and getting...

How about this novel idea. When a customer like me myself and me specifically request salt pepper and catchup , just so you know no salt and pepper is NOT acceptable Not even a little bit. I did answer your “would You like salt pepper and catchup” q I request it all On my own. Don’t look at me in my face and say yes pigs in there after I watched you put money in the bag and I have to drive up and park and walk in to get my own. You can bet your lucky Mc chickens that I am not happy. I was gonna pull back through and let you finish what you didn’t do a second ago but a few cars had gotten between the window with you and me So when I got to the condiment bar I took 10 salt and 7 peppers. It’s the little things that bring me joy no I am giving you five stars Canes but last night I was in line for what seemed 4 weeks but apparently if you don’t see the sun go up and down as. Sleep then you didn’t actually...