All Saints Public House

First time we went to try the patio for brunch the place had a sign up that said they were closed due to an “equipment failure”. Ok, it happens.

We tried the following week. It was open, we got on the call ahead list an hour before we arrived but still had to wait 30 minutes. We walked to the lake & around the area so it was bearable. Food was good. Patio was nice.

Took my sister & brother-in-law law there this week for brunch. (We drove in from Akron). Again, patio was closed due to a rainstorm that passed through 1 HOUR before. I went to the patio back door to ask if they were open. A woman & child were eating outside (they were apparently the owner’s wife & child). They said the patio was closed because it was so wet. I noticed the patio was perfectly dry & if we needed to wipe down the table & chairs we happily would have done it ourselves. But they were totally dry.

I asked that since we drove down from Akron & don’t want to eat indoors could we please sit at an outside table? The server said he would have to talk to the owner. Came back & said NO but we could go inside. There was no room inside. Only 1 person was waiting tables. Took him forever to even acknowledge us. We left & went to Heck’s. It was almost 4pm at this point so brunch was already beyond our reach.

Their customer service was abhorrent. I felt bad for what little staff they had working there. It would not have been much of a problem to take out orders & bring out our food. We’re not high maintenance, especially under these circumstances. The patio table we wanted was 15 feet from the kitchen door.

Nothing is worth this type of hassle. A little compromise would have gone a long way to generate some good will. We’ll spend our money elsewhere & definitely wouldn't think of bringing anyone else from Akron down to try it. It’s totally unreliable. Several folks walked in & asked if the patio was open. They all left when they said no. Can’t imagine running a business this way.