Chicken Salad Chick — Restaurant in Cleveland

Let me start off by saying I love the food here. Which is why I placed a 60 dollar order for dinner for my family. I ordered through Grub Hub. I ordered 4 meals and only recieved 2. When I called to try and resolve it the girl that answered the phone laughed all the way through me trying to explain the mess up. Come to find out she apparently didn't read well enough to see there were 3 buffalo chicken salad meals and failed to give the full order to the driver.I understand Ill have to get my refund through GrubHub. Which is fine. It is annoying that it was the restraunts fault and yet they didn't even offer to make it right or make the rest of my food and me pick it up. I don't care as much about the refund as I do the ridiculous attitude of their employees. The manager was decent. She apologized and admitted it was their mistake but that I would have to resolve it through GrubHub. I hate it when awful employees ruin an experience for a loyal customer. The total of my meal equals a whole shift of wages for her and she thought it was funny I didn't get it. I assume she would feel differently if it was her who paid 60 dollars for...

My whole order consisted of 2 sides of mac n cheese, a side of broccoli salad, a scoop of Jazzy Julie and an egg salad sandwich UNTOASTED. The sandwich was toasted. ALL OF the food was really dry and bland. The Mac n cheese was also very watery. The jazzy Julie had a great kick to it but as stated above it was dry and flavorless. We paid just about $20 bucks for our order and serving sizes were ridiculously small for the price. The person at the speaker must really hate their job or was having a bad day because they seemed all rushy rushy and rude. It wasn't even that busy. I'm sorry it was our first time there we needed a moment to look at the menu. We were ordering for 3 people. For them being a new spot in town they sure do not give off a welcoming friendly vibe. All of the new places in that area Teriyaki Madness seems to be the best bang for your buck.. Great protion size, great flavor great food, for a decent price. I'd recommend Teriyaki Madness before I'd recommend this...

I’m so upset. My husband got me a meal and everything was completely wrong. I asked for a sassy Scotty croissant blt, scoop of pimento cheese and soup. The only thing correct was the soup. I had no scoop of pimento. I was like well that sucks but atleast I have my chicken salad. Nope cause the put the pimento cheese on the sandwich no BLT style. So I paid for a full meal and didn’t even get my chicken salad. Ugh, the service has went downhill. Who goes to chicken salad chick and expects to not get chicken salad. Get it right man. I also live 30 minutes away. So , not very convenient to go back. I was starving too, and craving the chicken...