Pelican's Snoballs — Restaurant in Cleveland

I normally don’t have a problem but went today and the girl working the counter (has a rose tattoo on her arm) was rude , first my cup was more syrup than ice , and when we got our order I told her thank you and before I could even get out have a nice day she shut the window in my face , then once we was done , my wife went up to ask for some napkins, she replied back with I just filled up station , so my wife told her well I can’t get them to come out , so the women then come out and unlocked the napkin container and did it with attitude as if she was super busy and she wasn’t , I mean my wife could be like some other people and not clean...

This snoball place is an absolute gem! The ice is shaved to perfection and they have a flavor selection that feels endless. Whether you’re a classic cherry lover or into wild mixes like tiger’s blood or stuffed snoballs with ice cream in the middle, they’ve got it all.

The staff is always friendly & the portions are generous, the prices are reasonable, and it’s the perfect way to cool off on a hot day.

We keep coming back because it’s just that good. If you haven’t been yet, do yourself a favor and go grab one. You...

First time ever going to pelican's. I was excited so I wanted to choose something really good. I was looking for awhile and it seemed like they were rushing me, no take your time just shut the window when I said I was still looking! Rude! When I finally chose they didn't give me what I asked for or what was advertised. I asked for my money back and will not return. Taking my...