Rally's — Restaurant in Cleveland

First the price is on the drive-thru menu did not write match the price that they shared with me when I approached the window to pay Then I was asked to pull over as they had to drop my order and cooking fresh they gave me my beverage while I was in the car I noticed I had the wrong flavor beverage... I said well I don't need the drink After waiting 10 minutes to get my food I decided to go into the store to retrieve my food I was on my lunch break which is only 40 minutes Five more minutes waiting I shared that my beverage was incorrect after 5 minutes they gave me my food and it took them five more minutes to give me the correct beverage They also gave me the wrong dipping sauce that took an extra minute When I finally got back to work which is only a block-and-a-half away to eat my food the food was luke warm which was confusing because they said they were cooking my food fresh and coming straight out of the Grease it should have been hot This was not a good experience for me I actually only ate one of the chicken strips just to put something...

If I could give them a negative star rating, that would be more sufficient! The employees at this location are always RUDE and pay no attention to the customer. Even WORSE, one or more of their employees is a THEIF! I stopped at this location on 01/07/2020 at 6:07pm and used my bank card. The card was never given back to me, nor did I ever receive a receipt. I was distracted by the events of the day, stress got the best of me, and I left the drive-thru without realizing that I did not have my bank card. I was woken up that night, around 1am after receiving multiple text alerts from my bank that my card was being used!! In a matter of 45 minutes, there were 5 charges made to my account, adding up to almost $400 in charges!!!!

Buyer BEWARE!! I can assure that this will NEVER happen again!! I'm hoping to get down to the bottom of who did this with the help of CPD and their detectives. (Good luck to me, right!!?) What a...

Everytime I go here there's always something wrong with my order went tonight and had to order from the window waited 20 minutes just to get my order then waited a additional 20 minutes to get the wrong order then I had told the guy my order was wrong he laughed it off waited another 20 minutes for him to return AGAIN WITH THE WRONG ORDER I order the 2 for $4 which was 2 BLT's and 2 Chicken sandwich ended up getting 2 chilli dogs and 2 fish sandwiches and this is what the chilli dogs looked like and my food was cold I honestly think they were taking orders to pocket money cause the person bringing out the food would take the money and dissapear and bring out a reciept this was the WORST EXPREINCE EVER THIS WAS THE NASTIEST COLD CHILLI DOG I...