The South Side — Restaurant in Cleveland

Today was our first visit and most likely our last. First thing I noticed is you can not tell who the staff members are. Everyone was wearing something different, t-shirts, tank tops, jeans, shorts I noticed more black so maybe that is the uniform. I wanted a drink since we had a wait so I went to the bar, I sat there for 10 mins totally ignored..I had to get myself right in front of a couple girls behind the bar to get noticed. I hate that prices are not given on drinks...I paid $8 + tax & tip for 1 shot, some champagne and nectarine juice! Maybe 4oz's total that's crazy!! Now the food...My husband had the brunch burger, he said it was good but not so good he needed to come back. I had the chicken and waffles and gross is the word I would use to describe the waffles, the chicken was ok but also greasy. My plate arrived with grease all over it. The waffles were overcooked and full of grease. There was no fluffiness to them at all. I could not eat them so I called our server over and tried to explain but was interrupted with "the menu clearly states deep fried" I said "well this is way to much and I will get sick, can I get the french toast instead?" she then said let me check..came back with "the manager offered to make you baked waffles for $4 which is their cost" I was shocked! I cannot eat (nor should anyone else) spoonfuls of grease and you want me to pay more!! I asked to speak with the manager directly. It took 15 mins for her to arrive and she did so holding the baked waffles. I explained my concern and showed her the grease and how the dark parts just crumbled, she replied "we sell 10,000 of these a day and the menu clearly states deep fried" I showed her it says deep fried chicken and fried waffles that just annoyed her...she then said they waved the $4 for the baked waffles asked if I needed anything else and walked away. Our server was rude, the manager was obviously annoyed and didn't really care, she lacked all empathy to my concern. I was not searching for a free meal which is how they made it seem. I was seeking a compromise. I would have paid the $13 for a lesser priced ungreasy item but wasn't even given an option other then pay more and keep your greasy chicken. I gather from the same text book response they both gave I am not the first person with this complaint. It's a shame, I had such high hopes for this place. I will say the hostess with long red hair was very...

After reading the reviews of this establishment, I was very excited for my visit. Unfortunately. I did not have the same feeling as many others.

The food was absolutely a let down. The fried Mac ‘n cheese pierogis had no taste at all. Ive never had something where it was so under seasoned that it just tastes like nothing. The chicken enchiladas were not any better. The only thing I could taste on that dish was the guacamole that the enchiladas were smothered in. Thankfully, I’m a big fan of avocado. The descriptions make you think you will have a life changing food experience. I can assure you that it was not that. Other items that were ordered at our table were the tuna stuffed avocado (which was also bland) and the chicken and waffles (which had chicken that was dried out and you guessed it...bland).

Our cocktails were also not made consistently. At $10 per speciality cocktail, I expect my second drink to taste like my first. Again, it did not. The one positive is that the strawberries in my “strawberry swing” had more flavor than anything else I was served. I mentioned this to my server and she shrugged her shoulders and said it must be a different bartender who made the second cocktail. No offer to attempt to rectify the issues. Which leads me to my next point...

We had reservations for 13 and were left mostly unattended, always wondering where our server was. She scowled for the entire evening and was not attentive in any way. She never asked how our food was. If she had. I would have sent mine back for the reasons you’ve already read. She also charged everyone at the table for appetizers that we still are unsure who ordered.

Save yourself the trip. Pick somewhere else to go if you are eating. If you don’t mind inconsistent cocktail making, this might be an OK...

Went for happy hour and dinner. Menu is online so make sure your phone is charged up. You scan a QR code to look at their online menu. Their happy hour is from 3pm to 6pm includes appetizers and drinks. Their pints are around $3.50 for craft brews during this time. Food is good but on the pricey side. Ordered the chili cheese queso dip as a happy hour did item for $6. The dip is thick and should have come with a spoon. Had to ask for a spoon because chips kept breaking off in the dip when trying to dip them in chili queso. Ordered a burger and it comes with chips as a side. Server offered to substitute fries or garlic rosemary fries but the menu doesn't specify how much the upcharge is for the fries being substituted. It turns out the upcharge is $3 for fries and $3.75 for garlic rosemary fries. Now the $14 burger with chips is a $18.00 burger with fries. Their entree selection is limited. They only had a strip steak for $29 and chicken tenders and waffles for $16 listed as entrees. I felt disappointed that they only had two entrees and no pasta dishes were included in the entrees. Seating ranges from high top tables inside on high bar stools, sitting at the bar on bar stools, sitting in a covered area that is open to the outside or sitting on a very nice streetside outside patio area with umbrella covered tables. Service was outstanding our server was friendly and attentive and made great suggestions on food and drink selections while in the process of ordering. I haven't tried everything on the menu but what I have ordered the food is high quality and tasted great. Disappointed with the quantity & selection of entrees and the fact that a $14 burger doesn't...