Rocky Mountain Chocolate Factory — Restaurant in Clinton Township

I was thrilled to find out that there was a location just a few miles from my house. I stopped by to get my favorite Apple. The guy was on a personal call when I walked in and I guess he was a little upset that I interrupted it or something. Definitely doesn’t have the personality for customer service I tell you that. I asked the gentleman to cut my apple. He said he wouldn’t if I wasn’t going to eat it all right now as if he’s doing me a favor and not accommodating a paying customer. As I left I politely said take care. His response was “yup”. Guess I’ll continue to drive out of my way to go to the somer...

I stopped in for a treat today. Bought two Chocolate chip cookies for me and my daughter, as I have done in the past. This time was very disappointing. We didn't try them til we got home. They were like two hard bricks. Very hard and over cooked. There is no way the employee couldn't have known those were unacceptable. Especially at $3.95 each. Never again! Definitely lost a customer. When I called and complained the girl only said "normally I don't work at this store, so I'm not sure how fresh they are." Anyhow 8...

Decline in courtesy, was rudely & verbally attacked by a shopping costumer for not being able to move out of his way in a very tight space. As I am 9 months pregnant and was shoved out of the way as he proceeded to name call me. After confronting the man the female employee named “Shana” asked me to leave without any...