Burgers were above (fast food) average, but that’s as good as it got. I can’t understand why some other reviewers were so complimentary.
The fixings were below (even fast food) average. My tomato slices should have been discarded (which I did) and not used on a burger, especially where the customer can see how crappy they are. Lettuce was old. Pickles or cucumbers were all piled and stuck together. Buns were so so. Fries were flavorful and hot, unfortunately they are very stingy with them.
But what spoiled our meal was the oppressive atmosphere, it looks nice enough but booths are straight backed and tiny and the loud soundtrack is a mess dominated by the incessant whir whir whir of soda fountain. I don’t know how the workers survive it, I couldn’t take it for 15 minutes.
So summarizing the food is not enticing, the servings are stingy, the noise is irritating and the booths are uncomfortable. But hey, some people...
Read moreWhat a weird place. It almost gives the illusion of an actual burger chain, but then you look around and you get your food and you realize everything is very generic and mediocre. The food is all frozen--nothing is fresh. The meat patties for the burgers are fairly flavorless with no texture. The fries are also a frozen product. But their prices sort of reflect that. All of that being said, this is the best possible outcome of mediocre food.
The service is pretty outstanding, though. They bring the food to you, they're very friendly and outgoing and, most importantly, attentive. The awesome lady at the front counter HEARD that our ketchup bottle was empty and immediately brought us another one. Impressive.
If they were to upgrade their food from frozen to fresh, I would probably pay twice as...
Read moreOnion rings were good. Crinkle cut fries were surprisingly good considering I usually hate crinkle cut. They were cut thin enough to not have the usual crinkle cut problem. The burgers were okay. The meat was a little overcooked and the maillard rings around the edges suggests the patties aren't making full contact with the grill. The presentation of the burger is a little too Applebee's/Chili's/Etc for me in that the bun is oddly crispy on the outside (like it was broiled for toasting), the burger comes with no condiments on it, and the old tomato, flavorless onion, soggy lettuce, and pickles are all on the side. You gotta grab a bottle of ketchup and squeeze it on there, or grab a mayonnaise packet and smear it on there to sauce...
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