A&W Restaurant — Restaurant in Clovis

Went to have lunch the girl in the back was chatting (Elizabet) with the drive through chick leaning on the trash can with NO gloves on then comes back remind you I’m waiting on fish to come out does NOT wash her hands CROSS CONTAMINATES the counters all she touched starts boxing my food to go & otter customers grand a dry napkin starts wiping counters , then I get a dirty tray with peaces of dried food stuck to end they gave me the wrong order ! @ this point I just wanted to leave ! A So called Manager calls me back at 05:20 stated she didn’t understand my complaint! It’s as easy as you my recommendation as you work in food environment is to get courses on Cross contamination and management skills first a customer is always right even if we aren’t ! Your supposed to ease the situation not try and argue with the costumer ! The only person who was great was the lady that took my order ! Never going back I work across the street what a shame ! HOPE I WAS CLEAR FOR THE MANAGER since she...

Since the place was empty. We decided to go in. It was 7pm. We waited at the front counter to be helped. The workers at the drive thru window noticed us and didn’t greet us or even speak to me. They continued to work while my children and I stood there waiting. I continued to wait longer. It ended up being over 5 more minutes and still NO ONE said nothing to me. The lady at the drive thru window looked right at me and still didn’t help me or speak to me. I wasnt going to continue standing there and be ignored. I ended up leaving. Its very disrespectful unprofessional to make a customer wait that long to be helped. They didn’t even acknowledge me. The place was empty and 1 car at the drive thru window. Im never coming to this location again. Never in my life have I ever came into a restaurant and was ignored like that. They should greet there customers instead of ignoring...

This place was absolutely horrible. I’ve been to plenty of A&W places. First off, you don’t do soft serve I’m a float. Most importantly, my family went through and ordered $60+ in the drive thru. We waited for over 30 minutes. Then to just get mediocre food, half full root beer floats. It looked like someone drank out of them. We sat there watching them make it, desperately trying to get every last drop of ice cream out of their machine. At no point did anyone say anything to us while we waited, nor an apology or anything after the 30+ minute wait. Just shoved the drink tray and food at us and shut the door. They weren’t busy. We were LITERALLY the only people in the drive thru and from what we could see there was only one person eating inside. Such a...