Scoops, Soups, & More — Restaurant in Clovis

I know this place is a staple in old town. I’ve wanted to love it and man have I tried, but time after time I get terrible service. Most of the time I can brush it off but this most recent bad experience really broke my heart. I work in special education and we walked a group of our severely disabled kiddos over from a local school for an end of the year treat. The lady working was older and one of the least friendly people I have ever met. I had to prop the door open to push one of my students in a wheelchair through and was promptly scolded that I needed to close the door (which of course I was planning on doing once I got my student through the doorway). Some of our students were having difficulty eating ice cream off of the cones so I asked for a few bowls and spoons and was told that I would have to pay for them. I don’t know, our students don’t get to go out into the community much and it just broke my heart that this lady couldn’t even greet them with a warm hello, let alone a smile. Unfortunately this was not the first time that I’ve had a negative experience with soups and scoops but it will be my last. Only reason for 2 stars and not 1 is because the ice cream is actually pretty good and they are generous with...

I went there with my cousin, ordered and the cashier lady was really rude. She wasn’t our waiter so we didn’t tip and she replied with “nice tip” and slammed the card machine on the table when we payed with Apple Pay. We also saw that she was only rude to us even when other customers also didn’t tip (we were sitting in a table in front of the cash register so we saw) and the only visible difference between us and the others is our race. I’m not assuming or anything. And I’m pretty sure my chicken bake is one of the frozen chicken bakes they sell at Costco (it was $5). It was soggy and cold in the middle. And the sandwich my cousin got was not hitting 😔so we went to in and out afterwards. We were going to try their ice cream but we decided to go to baskin robbins instead because we would get the same terrible customer service at Scoops,...

Went there to treat my kids to lunch and dessert but after we ate we decided to leave and go get Costco ice cream instead of buying theirs. The cashier was the MOST unfriendly person! No greeting. Didn’t even look at me except to ask me if I was ready to order and if I wanted my receipt. No smile, no “thank you”… nothing but “you get one bag of chips”. The bierrock was yuck, the tri tip sandwich was the smallest just ok and the chicken bake sandwich was from Costco! I like to shop small but places like this I won’t go back to. You would think when you shop in your own small town, you would get a friendly smile when you are spending your...