Casey's Coffee & Sandwiches — Restaurant in College Park

Unfortunately, I'm not surprised how many others have left negative reviews because of the staff. My mom asked nicely, and apologized for asking if she could have a different drink because the one she got was not what she expected. The cashier told her bluntly, "That's what you ordered. If you don't like it, order and pay for something else." While the message is understandable, the delivery was unprecedented as my mom asked apologetically and without entitlement. The cashier also happened to be the manager, which reflects poorly on the establishment entirely. I hope the collection of negative reviews will encourage some serious retraining and/or...

Ordered a large "Iced Latte Caramello", inside the cup the bottom is covered filled with black specks. I'm assuming/hoping it's just espresso, but as a previous Barista that much and that often shouldn't be happening. I always try to visit 3-4 times before leaving a negative review, because I understand things happen. But this has been every time over a year of visits, there's a lot of black specks at the bottom. Either too much espresso is being added and it overflows, there's an issue with the straining method, or the machine needs...

I ordered Door Dash and received an incorrect order. I telephoned the location before involving DoorDash to see if I received a wrong order or if the incompetent employees couldn't read.

They can't read!

When asked what can be done about this, the reply from the snotty b---h was, "You got food, right?"

"Yes," I replied. "I received the WRONG food. This is not what I ordered."

"Well," Miss Thing said, "That's not MY problem."

DoorDash listened to the conversation. They were not pleased. Ms Thing may need to find...