I arrived to this location not knowing anything about it. I had a hunger in my belly that was calling for some tasty food. Upon entering the restaurant I was greeted by EJ if I recall his name correctly and informed that me nor my companion had never eaten here before and knew nothing about it. He took his time explaining the menu to us and asked us our preferences. He then had to assist another customer and another cashier came in and took our order. The customer service was phenomenal and it only got better from here. We took our seat and our food came out quickly. The way the food looked was simply perfect. I could see the the fresh crisp of the chicken with a bit of juices flowing from it. The sweet potato fries were a perfect size and on the thinner side that added a wonderful crisp with each bite. The crunch and spice of the Nashville Hot Chicken tenders was to perfection. EJ had recommended that I try the medium even though I love my spice. He was not wrong about the medium having plenty of flavor because it was great with zero complaints! Between the flavor and crisp I thought it couldn’t get better. But it did with the introduction of the Buffalo sauce. Near the end of our meal EJ came by and checked in on us and to our surprise came back a short time later with a sample of their chocolate chip ice cream sandwich. This was one of the best stays at a restaurant that had exemplary customer service lead by EJ and wonderful food that will have me...
Read moreThis was our first time eating here. We were in town for the weekend and found this spot on Google. The restaurant wasn't busy when we arrived, so there was plenty of seating. You order over the counter, then grab your table. The staff was friendly and answered my wife's questions with a smile. That's always a plus. I ordered Chicken & Waffles, my wife ordered a Kale Salad(she's Vegan) and Dragon Fries, my son wanted Chicken Tenders w/Mac & Cheese and my daughter just wanted fries. The food arrived quickly and looked very tasty. Portions were good sized. My plate was pretty good, I especially liked how the Waffles were cooked. They tasted great as did the chicken. Everything else we ordered was pretty good too. The Dragon Fries definitely had a kick to them but not overbearing. The restaurant itself was clean and well kept. The tables were bussed quickly which is always good. If you have children, this is a definitely a family oriented restaurant. Parking definitely isn't an issue either, more than enough spots. We'd definitely come back. There was some other items I saw that sounded pretty good. If you're hungry and in the area, The Cookshack wint...
Read moreThere's nothing special about this place. The atmosphere, food, drinks are all average. This place can thank Mason, the guy who was working the register for the one star review. You never know who you're serving, so you should treat everyone the same. He was friendly at first but after I didn't add a tip at the register, his whole demeanor and attitude changed. After our food was brought out no one checked on our table for the 45 minutes we were there. No one asked if we needed our drinks refilled, needed more condiments, or how was the food. Mason served three other tables and checked on them no less than two times each. See why I don't tip order takers? I only tip those who tend to my party at the table. Upon leaving I had to go to the bar and get our own to go boxes. Customer service goes a long way when your food is just average. We had the chicken and waffles, the only flavor was from the syrup. And we had the chicken tacos which were essentially a chicken tender in a flour tortilla with some cabbage and sliced pickles on top. The only flavor was from...
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