Arby's — Restaurant in Colorado Springs

DO NOT ORDER FROM THIS ARBYS! Night employees don't wash their hands!

I watched an employee come from the bathroom and not wash their hands. They put the cleaning bucket down on a table and then proceeded to handle food and prepare an order without washing their hands. When confronted with the issue, the employee lied to me and said he washed his hands at the hand washing station by the soda machine. 😳 He was never in that area and walked by the washing station next to the table that had the yellow cleaning caddy used in the bathroom.

The manager ANDRE, defended his employee by telling me that "we use cleaning chemicals that won't hurt the food or customer." I again reiterated that hand washing is required as per the food handler's permit and Arby's policy to wash hands before preparing food, especially if the employee was just in the bathroom.

Way to drop the ball and miss a coaching for your employees, Andre. I have reported this issue to all involved as well as the health department of El Paso County.

Unacceptable and disgusting to not only try to lie about washing hands but to come from the bathroom and make...

No one greeted us or even looked at us when we walked in; they all seemed unhappy and angry.The restaurant was not busy, only 2 other tables had customers, yet they took 15 minutes to get our food done.We did not get what we ordered. The cook just slapped roast beef on a couple of buns with nothing else..... we ordered the Gobbler and a chicken sandwich. Didn't want to wait 15 more minutes for our order, so we ate it.The sandwiches and curly fries were cold and soggy. Worst fast food...

I’ve been an Arby’s fan for over 50 years and even the “we’ve got the meats” ad campaign. Been to this one a few times and always came away with no complaints. Ok, so the teens working here don’t exude the fake enthusiasm you see at the Chik-sandwich place and occasionally forget to put the sauce packets in the to-go sack, especially if you have to park up front, but these are just minor quibbles. Shout out for bringing back the ham & cheese sandwich and having the best fish sandwich...